Crew Coordinator

5 months ago

St Catharines, Canada Algoma Central Corporation Full time

**Who We Are**:
Your Marine Carrier of Choice. What we carry is more than just cargo; we carry essential goods that become a part of our everyday lives. We move cargo that feeds us, keeps our roads safe, helps to build our communities and moves us forward. Marine transportation is the most sustainable mode of transportation and we take pride in being able to move your cargo not only efficiently but also safely and reliably.

**Job Summary**:
This position acts as the coordinator of all crew, handling all aspects of crew management and many human resources tasks. You will arrange crew changes for all crew on assigned vessels, using most cost effective and convenient travel routes and ensuring all crew certification is complete and valid.

**Key Responsibilities**:

- Works with the Operations Technical department to appoint, assign and schedule appropriately skilled and certificated shipboard employees on the different vessels in compliance with the relevant Collective Bargaining Agreement and relevant regulation.
- Maintains a continuous and professional dialogue with Captains and Chief Engineers with respect to crew requirements.
- Maintains human resource information system records for all shipboard employees.
- Manages vacation and rotation planning for all shipboard employees through vacation tracking modules and ensures cost effective travel for crew joining and departing assigned vessels to meet crew change schedules; informs supervisor of potential employment problems.
- Tracks all salaried leave system shipboard employees in the payroll system to ensure they are paid correctly.
- Maintains up-to-date seniority lists for all shipboard employees and tracks changes to the lists for future reference.
- Provides letters of confirmation of employment for ship board employees and assists as requested in the provision of information required for credit checks or other personal needs.
- Checks and approves all crew expense and travel accounts including invoices from travel agents, taxi and limousine services.
- Meets the requirements as outlined in relevant Collective Bargaining Agreements.
- Participates in a departmental after-hours coverage rotation. This consists of periodically working weekends, holidays, and being available for business inquiries outside of normal business hours.

**Skills, Abilities and Experience**:

- A post-secondary education with a concentration in maritime studies, business or human resources is preferred.
- Experience in Crew Management or Employee Relations is preferred.
- Thrive in a multi-cultural team environment.
- Proficient with Microsoft Office, particularly Excel.
- Effective communication skills (verbal and written).
- Self-motivated with excellent organizational, planning and prioritization skills.
- Confidentiality, discretion and diplomacy on all business matters.
- Strong customer service skills.
- Detail orientated with a focus on accuracy and quality.
- Ability to remain calm under pressure and to meet deadlines and prioritize tasks.

**Join the Team**:
Our people are the backbone of our operations and the driving force behind Algoma’s progress and success. So come aboard and join our team of dedicated and highly skilled individuals. A rewarding career in the marine industry is out there, the only thing missing is you.

**Benefits**:

- Automobile allowance
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- Monday to Friday
- On call

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- St. Catharines, ON L2R 3C4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Front desk: 1 year (preferred)

Work Location: Hybrid remote in St. Catharines, ON L2R 3C4

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