Library Public Service Associate I

2 weeks ago

Vancouver, Canada The City of Vancouver Full time

**Requisition ID**:39254

**Company**:The Vancouver Public Library (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 21 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being part of an innovative, inclusive, and rewarding workplace.

**Worksites**: Britannia, Champlain Heights, Collingwood, Dunbar, Firehall, Fraserview, Hastings, Joe Fortes, Kerrisdale, Kitsilano, Mount Pleasant, nə́c̓aʔmat ct Strathcona, Renfrew, South Hill, Terry Salman, West Point Grey

**Job Summary**: Working collaboratively within their team and system-wide, the incumbent creates a welcoming, patron centered experience through the delivery of responsive circulation and basic information service. Supports library programming. Understands and supports community-led approaches. Represents the Library’s vision, mission and values by demonstrating and modeling conduct that reflects the library’s policies and procedures.

**Job Requirements**:
**Education/Qualifications**:

- Completion of Grade 12 supplemented by relevant courses and/or experience

**Experience**:

- Experience in a customer service environment. Related experience in the provision of library services preferred.

**Knowledge, Skills & Abilities**:

- Knowledge of library methods, procedures and tools applicable to the work.
- Working knowledge of the objectives, organization, procedures, services and resources of the Library.
- Excellent oral and written communication skills.
- Ability to plan, organize and carry out assigned duties and responsibilities.
- Excellent customer service skills.

**Affiliation**: CUPE 391
**Employment Type**: Regular Full Time, Posted Part-Time, Temporary Posted Part-Time
**Salary**: $23.86 to $27.98 per hour***
**Work Schedules**:29 Posted Part-Time schedules, two Regular Full-Time schedules, and one Temporary Part-Time schedule.

**NorthEast Area Posted Part-Time (Schedules 1 to 7)**

**Schedule 1 - Britannia (21 hours)**

Wednesday 1:10 - 8:10pm (6)

Saturday 8:40am - 5:10pm (7.5)

Sunday 8:40am - 5:10pm (7.5)

**Schedule 2 - Hastings (20.5 hours)**

Friday 8:30am - 2:00pm (5.5)

Saturday 8:40am - 5:10pm (7.5)

Sunday 8:40am - 5:10pm (7.5)

**Schedule 3 - Hastings (20 hours)**

Tuesday 9:00am - 2:00pm (5)

Thursday 9:40am - 6:10pm (7.5)

Sunday 8:40am - 5:10pm (7.5)

**Schedule 4 - Mount Pleasant (22 hours)**

Monday 9:00am - 5:00pm (7)

Saturday 8:40am - 5:10pm (7.5)

Sunday 8:40am - 5:10pm (7.5)

**Schedule 5 - Mount Pleasant (23 hours)**

Monday 4:10 - 8:10pm (4)

Tuesday 4:10 - 8:10pm (4)

Wednesday 11:40 - 8:10pm (7.5)

Sunday 8:40am - 5:10pm (7.5)

**Schedule 6 - Mount Pleasant (22 hours)**

Thursday 12:10 - 8:10pm (7)

Friday 12:10 - 8:10pm (7)

Saturday 10:00am - 2:00pm (4)

Sunday 10:00am - 2:00pm (4)

**Schedule 7 - **nə́c̓aʔmat ct Strathcona **(26. 5 hours)**

Wednesday 2:10 - 9:10pm (6)

Thursday 2:10 - 9:10pm (6)

Friday 1:10 - 9:10pm (7)

Saturday 8:40am - 5:10pm (7.5)

**NorthWest Area Posted Part-Time (Schedules 8 to 19)**

**Schedule 8 - **Dunbar** (26 hours)**

Wednesday 12:10 - 8:10pm (7)

Thursday 8:30am - 5:00pm (7.5)

Friday 2:10 - 6:10pm (4)

Sunday 8:40am - 5:10pm (7.5)

**Schedule 9 - **Dunbar **(22 hours)**

Tuesday 12:10 - 8:10pm (7)

Saturday 8:40am - 5:10pm (7.5)

Sunday 8:40am - 5:10pm (7.5)

**Schedule 10 - **Joe Fortes **(20.5 hours)**

Monday 2:10 - 6:10pm (4)

Tuesday 4:10 - 8:10pm (4)

Saturday 8:40am - 5:10pm (7.5)

Sunday 11:00am - 4:00pm (5)

**Schedule 11 - **Kerrisdale **(22.5 hours)**

Tuesday 11:40am - 8:10pm (7.5)

Saturday 8:40am - 5:10pm (7.5)

Sunday 8:40am - 5:10pm (7.5)

**Schedule 12 - **Kerrisdale **(22 hours)**

Wednesday 9:40am - 6:10pm (7.5)

Thursday 9:00am - 5:00pm (7)

Sunday 8:40am - 5:10pm (7.5)

**Schedule 13 - **Kitsilano **(25 hours)**

Wednesday 11:40am - 8:10pm (7.5)

Thursday 4:10 - 8:10pm (4)

Friday 11:10am - 6:10pm (6)

Sunday 8:40am - 5:10pm (7.5)

**Schedule 14 - **Kitsilano **(24 hours)**

Monday 3:10 - 8:10pm (5)

Tuesday 4:10 - 8:10pm (4)

Saturday 8:40am - 5:10pm (7.5)

Sunday 8:40am - 5:10pm (7.5)

**Schedule 15 - **Kitsilano **(20 hours)**

Tuesday 11:40 - 8:10pm (7.5)

Saturday 8:40am - 5:10pm (7.5)

Sunday 11:00am - 4:00pm (5)

**Schedule 16 - **Kitsilano **(22 hours)**

Monday 12:10 - 8:10pm (7)

Saturday 8:40am - 5:10pm (7.5)

Sunday 8:40am - 5:10pm (7.5)

**Schedule 17 - **West Point Grey **(20.5 hours)**

Wednesday 11:10 - 6:10pm (6)

Thursday 12:10 - 8:10pm (7)

Sunday 8:40am - 5:10pm (7.5)

**Schedule 18 - **West Point Grey **(20 hours)**

Friday 1:10 - 6:10pm (5)

Saturday 8:40am - 5:10pm (7.5)

Sunday 8:40am - 5:10pm (7.5)

**Schedule 19 - **West Point Grey **(20 hours)**

Tuesday 11:40am - 8:10pm (7.5)

Saturday 8:40am - 5:10pm (7.5)

Sunday 11:00am - 4:00pm (5)

**SouthWest Area Posted Part-Time (Schedules 20 to 23)**

**Schedule 20 - **Firehall **(26 hours)**

Tuesday 4:10

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