Shop Service Manager

2 weeks ago


Red Deer County, Canada Alberta Cryogenics (2016) Inc. Full time

**Shop Service Manager**

Alberta Cryogenics has an immediate opening for a Service Manager to join our dynamic team. The most qualified applicant will be a self-starter, someone who welcomes challenges and works independently while still maintaining a safe, team-focused work environment. Red Seal Certification a plus.

**Responsibilities**:

- Provides leadership and training for all staff in the service and repair shop
- Maintaining strong relationships with all customers, whether they be internal or
external contacts
- Assist Heavy Equipment Technicians with technical and / or mechanical challenges
- Responsible for quoting all service jobs and provide accurate lead times to all clients
- Oversee and assist in high priority manufacturing projects
- Troubleshoot, diagnose and identify faults or malfunctions of heavy equipment to
determine the extent of repair required
- Establishes scopes of work, scheduling, and proper execution planning with management
and direct reports
- Involved in testing all repaired equipment for proper performance and to ensure that
work meets manufacturers’ specifications and company quality standards
- Responsible for field service calls, may need to assist with troubleshooting and actual
repairs onsite
- Responsible for all facility and equipment maintenance

**Skills Required**:

- Excellent organizational & computer skills, parts knowledge and/or training, industry
knowledge, inventory management & shipping/receiving
- Good judgement and analytical abilities
- Good leadership and teamwork abilities
- Problem solving, meeting deadlines and goals
- Strong oral and written communication skills
- Experience with Microsoft Basics: Office, Outlook, Word, Excel

**Working Conditions**:
We offer a professional and safe work environment. Management is approachable, ethical and accountable. Innovation is respected, efforts are rewarded, work quality and job safety is a primary focus. General office hours are Monday to Friday 8am - 5pm with overtime and weekend work as needed to meet production demands.

**Salary**: $70,000.00-$90,000.00 per year

**Benefits**:

- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Work Location: In person


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