Shop Service Manager
2 weeks ago
**Shop Service Manager**
Alberta Cryogenics has an immediate opening for a Service Manager to join our dynamic team. The most qualified applicant will be a self-starter, someone who welcomes challenges and works independently while still maintaining a safe, team-focused work environment. Red Seal Certification a plus.
**Responsibilities**:
- Provides leadership and training for all staff in the service and repair shop
- Maintaining strong relationships with all customers, whether they be internal or
external contacts
- Assist Heavy Equipment Technicians with technical and / or mechanical challenges
- Responsible for quoting all service jobs and provide accurate lead times to all clients
- Oversee and assist in high priority manufacturing projects
- Troubleshoot, diagnose and identify faults or malfunctions of heavy equipment to
determine the extent of repair required
- Establishes scopes of work, scheduling, and proper execution planning with management
and direct reports
- Involved in testing all repaired equipment for proper performance and to ensure that
work meets manufacturers’ specifications and company quality standards
- Responsible for field service calls, may need to assist with troubleshooting and actual
repairs onsite
- Responsible for all facility and equipment maintenance
**Skills Required**:
- Excellent organizational & computer skills, parts knowledge and/or training, industry
knowledge, inventory management & shipping/receiving
- Good judgement and analytical abilities
- Good leadership and teamwork abilities
- Problem solving, meeting deadlines and goals
- Strong oral and written communication skills
- Experience with Microsoft Basics: Office, Outlook, Word, Excel
**Working Conditions**:
We offer a professional and safe work environment. Management is approachable, ethical and accountable. Innovation is respected, efforts are rewarded, work quality and job safety is a primary focus. General office hours are Monday to Friday 8am - 5pm with overtime and weekend work as needed to meet production demands.
**Salary**: $70,000.00-$90,000.00 per year
**Benefits**:
- Extended health care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Work Location: In person
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