Product Master Data Analyst

4 months ago

Montréal QC, Canada Nestle Operational Services Worldwide SA Full time

**Position Snapshot**

**Business area: Nestle Nespresso Canada**

**Job title: Product Master Data Analyst**

**Location: Montreal, QC located at 300 Léo-Pariseau, suite 2300 Montréal, QC Canada H2X 4B3;**

**Hybrid**

A little bit about us

Coffee is at the heart of everything we do, and consumer satisfaction is why we do it.

Our story started with one simple idea: everyone should be able to make the perfect cup of coffee at home. Something we still believe today, which is why we think delivering the highest quality coffee, sip after sip, is so important.

To achieve this, we continuously strive for innovation. Our coffee experts look for the world’s most exclusive coffees and create new and exciting blends through a very strict coffee selection process. We create exceptional coffee experiences by continuously reinventing our coffee system, and the way coffee lovers can enjoy our coffee, transforming coffee culture on a global scale.

Nespresso is not just coffee. It’s a genuine experience that combines perfection and pleasure, simplicity and aesthetics.

What to Expect:
The Product Master Data Analyst is responsible for effectively maintaining the database of over 10,000 SKU's within Nespresso Canada and following product life cycle guidelines. They will ensure that all products in the database include all the essential information required for successful use and reflection into different organizational platforms (Retail, eCom, 3PL, POS etc).

A day in the life:

- Ensure the product master database is coherent, complete, and held to the Nestle and Nespresso global data management standards.
- Ensure that data quality is maintained to the Nespresso global standards
- Completion of product requests and modifications within the service level agreement
- Inventory Accuracy
- Measure incidence of urgent matters and develop actions to mitigate such urgencies
- Review and update product master processes, where applicable
- Provision of training to relevant stakeholders
- On-time planning and execution of projects. Perform all assigned project tasks in accordance to the project timeline.
- Product master data reports and KPI's with relevant actions
- Regular contribution to continuous improvement initiatives
- Ensure that all documentation (internal and external) is maintained
- Ensure that periodic audits and quality checks are performed
- Ensures that tickets are escalated to appropriate support teams when needed.
- Demonstrate understanding of end-to-end operational business processes

Role Requirements
- Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian and US market.
- Diploma in Supply Chain, IT Development, Business management or Marketing
- 2-5 years Supply Chain or IT experience in a master data management role
- Proven experience with project management, problem solving and troubleshooting principles, methodologies, and issue resolution techniques
- Excellent written, oral, interpersonal, and presentational skills
- Detail oriented and able to incorporate critical and logical thinking in every day’s tasks
- Ability to present ideas in business-friendly and user-friendly language.
- Highly self-motivated and directed.
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Very strong customer service orientation
- Experience working in a team-oriented, collaborative environment

Preferred Skills
- Effective at understanding problematic and complex situations (analytical thinking)
- Able to develop and interpret documentation for training and end user procedures
- Diligent and Meticulous on Data Integrity requirements
- Business Process - knowledge base of E2E processes and impact of data parameters on specific areas of the Business

What you need to know

Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.

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