Shift Leader/duty Manager

2 months ago

Surrey, Canada Par4 Kitchen & Bar Full time

**Key Responsibilities**:

- Lead and manage the front-of-house team during shifts, ensuring all duties are performed efficiently and to a high standard.
- Oversee daily operations, including opening and closing procedures, staff assignments, and shift planning.
- Provide training, guidance, and support to servers, bartenders, and other front-of-house staff.
- Ensure excellent customer service by addressing any guest concerns or complaints promptly and professionally.
- Monitor staff performance and provide feedback to help improve service quality.
- Collaborate with the kitchen and bar teams to ensure timely and accurate order delivery.
- Maintain a clean, organized, and welcoming environment throughout the restaurant.
- Handle cash and credit transactions, ensuring accuracy and adherence to company policies.
- Assist in managing inventory, ordering supplies, and ensuring proper stock levels.
- Enforce health and safety regulations, including food safety and alcohol service laws.
- Work with the management team to implement promotions, special events, and other marketing efforts.
- Foster a positive work environment that encourages teamwork, respect, and a strong work ethic.

**Qualifications**:

- Previous experience in a supervisory or management role within the restaurant or hospitality industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to multitask and handle high-pressure situations effectively.
- In-depth knowledge of food and beverage operations, including health and safety regulations.
- Experience with POS systems and cash handling procedures.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- A proactive and problem-solving mindset.
- Ability to stand and walk for extended periods.

**What We Offer**:

- Competitive salary and potential for bonuses based on performance.
- Opportunities for professional growth and career advancement.
- A supportive and team-oriented work environment.
- Employee discounts on food and beverages.
- Flexible scheduling

**Par4 Kitchen & Bar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**

**Job Types**: Full-time, Permanent

Pay: From $18.75 per hour

Expected hours: 25 - 35 per week

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- Flexible schedule
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- On call
- Overtime

Licence/Certification:

- Serving It Right (preferred)

Work Location: In person

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