Order Picker/packer

5 months ago

North York, Canada Maple Tattoo Supply Inc. Full time

At Maple Tattoo Supply, we are more than just an e-commerce platform for tattoo supplies; we are a passionate community dedicated to fostering creativity, self-expression, and the artistry of tattooing. Established with a commitment to excellence and a deep appreciation for the art form, we have quickly become a trusted source for tattoo artists and enthusiasts worldwide.

**Our Mission**:
Our mission at Maple Tattoo Supply is to provide tattoo artists and studios with the highest quality tattoo supplies and equipment, ensuring they have the tools they need to bring their artistic visions to life. We are dedicated to supporting the tattooing community by delivering top-notch products, exceptional customer service, and a platform for innovation and collaboration.

**Order Picking**:Accurately pick supplies from designated storage locations based on customer orders using handheld scanners or pick lists.
Ensure the correct quantity and type of products are selected for each order.

**Quality Control**:Inspect picked items for any visible defects or damages before packing.
Verify that the products match the order specifications in terms of color, size, and quantity.

Scanning: Scan product barcodes for fulfillment.

**Packaging**:Carefully and securely pack supplies into appropriate shipping containers, ensuring products are protected from damage during transit.
Follow specific packaging guidelines and procedures to maintain the quality of the products.

**Labeling and Documentation**:Accurately label packages with shipping labels and customer-specific instructions.
Prepare necessary shipping documentation, including packing slips and invoices.

**Inventory Management**:Maintain accurate records of inventory levels.
Report any discrepancies or shortages to the supervisor or inventory control personnel.

**Stock Replenishment**:Assist in restocking inventory as needed to ensure product availability for future orders.
Maintain a well-organized and clean workspace to facilitate efficient picking and packing.

**Shipping and Receiving**:Coordinate with shipping carriers and ensure packages are ready for pickup or drop-off.
Receive incoming shipments, verify their contents, and update inventory accordingly.

**Safety Compliance**:Adhere to safety guidelines and regulations while operating equipment and handling materials.
Report any safety hazards, incidents, or near-misses to the supervisor immediately.

**Team Collaboration**:Work closely with other warehouse team members to ensure a smooth workflow and meet daily shipping deadlines.
Assist in cross-training activities to improve overall departmental efficiency.

**Customer Service**:Communicate professionally and promptly with customer service representatives or management regarding order-related issues or inquiries.
Ensure customer satisfaction by providing accurate and timely shipments.

**Efficiency and Productivity**:Strive to meet or exceed daily/weekly performance targets for order picking and packing.
Suggest process improvements to enhance overall warehouse efficiency.

**Cleanliness and Organization**:Maintain a clean and organized work area to promote safety and efficiency.
Assist in periodic warehouse clean-up and reorganization efforts.

**Adherence to Company Policies**:Follow all company policies, including dress code, attendance, and workplace behavior.
Uphold the company's values and maintain a positive work environment.

**Professional Development**:Stay updated on industry trends and product knowledge related to tattoo supplies.
Participate in training programs as required to enhance job skills and knowledge.

This role demands attention to detail, efficiency, and a commitment to maintaining product quality throughout the picking and packing process. It also requires excellent teamwork, communication, and organizational skills to ensure orders are processed accurately and efficiently.

**Salary**: $16.55-$18.00 per hour

Expected hours: 40 per week

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

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