Fitness Manager

3 weeks ago

Toronto, Canada Sweat and Tonic Full time

**About Us**

Sweat and Tonic (S&T) is Toronto’s most exciting and unique fitness hub. In our 3-story facility, you’ll find the widest collection of world-class boutique fitness and wellness in one state-of-the-art experience under one roof. Expert instructors from our boutique fitness studios design and lead 150+ classes weekly, comprised of highly personalized Yoga, HIIT and Ride classes. Premium café, spa, and bar offerings provide the opportunity to recharge, recover and reignite. Creative lounge spaces inspire collaboration and innovation.

With a new 25,000 sq ft location opening at The Well in Toronto in 2023, our team and offerings will continue to grow. This is a great opportunity to become part of a dynamic team that is here to disrupt the fitness industry.

**About the Position**

We are seeking a skilled and driven Fitness Manager who is passionate about growing a world-class team and delivering exceptional fitness experiences. As the head of the fitness team, you ensure all fitness offerings are carried out with excellence. At the highest level, you will oversee the fitness team, develop and implement standard procedures to drive operational effectiveness, track performance, create and be accountable to strategic goals, and drive innovation in the fitness industry.

**Primary Job Responsibilities**
- Ensure all fitness offerings (Yoga, HIIT, Ride, and Personal Training) are executed at the highest quality level and in a cost-effective manner that aligns with S&T’s premium brand standards
- Develop, coordinate, analyze, and optimize class schedules
- Coordinate with management team to define strategic goals, develop execution plan, optimize compensation structures, and track revenue growth
- Work alongside management team to develop expansion plans, improve operational efficiencies in the fitness department, and adjust standard operating procedures as the organization scales
- Routinely execute competitive analysis and research to track trends, drive growth and spark innovation
- Oversee recruitment, training, and development of HIIT, Yoga and Ride instructors to deliver expert training and world-class fitness experiences to guests
- Responsible for new employee onboarding, resolving employee issues or concerns, tracking and assessing instructor performance, progressive discipline, and termination as needed within the fitness department
- Work with the Studio Leads to maintain the class programming styles and standards, and the S&T brand's unique signature experience
- Motivate, inspire and build relationships with team members to foster a culture that collaborates, elevates, and belongs
- Ensure fitness team delivers exceptional customer service, both in and out of class
- Ensure fitness team acts as Sweat & Tonic ambassadors, both in and out of studio
- Ensure fitness team is participating in promotional events, photo & video shoots, and campaigns

**Qualifications**
- Minimum 5 years of experience in a management role, ideally in the Fitness or Wellness industry. Hospitality and/or retail experience is also preferred.
- Passion for fitness and wellness
- University degree or experience in Business or Operations is desirable
- Ability to demonstrate excellent leadership and people management skills
- Excellent communication, organization, and time management skills
- Proven ability to operate effectively in highly pressured roles and environments with ambiguity
- Experience managing multiple locations with proven success in demonstrating high growth and profitability
- Proven success in organizational effectiveness
- Experience budgeting and forecasting
- Financial cognitive skills are desirable
- Self-motivated, team-oriented, and personally passionate about collaborating with and developing team members

**Compensation & Benefits**
- Full-time, dedicated position
- Salary range of $100k - $120k, based on qualifications and experience
- Annual performance-based bonus program
- Full health benefits
- Complimentary Sweat & Tonic Unlimited membership
- Premium, wellness-focused environment

**Inclusion and Equal Opportunity Employment**

We are an equal-opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

**Why should you work for Sweat and Tonic?

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