Residential Concierge Supervisor

4 weeks ago

Mississauga, Canada Elite Residential Concierge Services Inc. Full time

**About Us**:
A team of 750+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming communities into luxury living.

**What Elite Residential Concierge Services Offers**:

- Market-leading wages and career growth opportunities
- Accommodating shift schedules
- The option of joining a medical health plan
- Continuing Professional Development (CPD)

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Employee assistance programs
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Vacation & paid time off
- Wellness program

**Site Supervisor Responsibilities**:

- Be the first and main point of contact in case of emergencies or any site related issues
- Create and adjust staff schedules, ensure that contractually obligated services are met and provided and when necessary, fill in shifts.
- Controlling all vehicles and pedestrian traffic entering the property
- Create assigned reports
- Ensure that the Condominium Safety and Emergency Procedures are followed in response to Fire Alarms and other Site Emergencies
- Greet direct, sign in guest(s) and answer pertinent questions
- Issue and receipt of keys to trades, building staff and contractors
- Liaise with property management, board members and Elite management regarding pertinent security matters
- Monitor, Train, and evaluate a team of 4-6 staff members
- Monitor security cameras
- Operate security equipment/systems, computers, radios, and phones
- Program and manage access control systems for the entire complex

**Site Supervisor Requirements**:

- **2+ years **of experience as a **Concierge**:

- Valid Ontario Security License
- Excellent communication skills (English - written and verbal)
- Proficiency with computers and MS Office
- Team player - positive, honest and motivated
- Lead by example
- Start Date: As soon as possible

**Experience Required**:

- 2+ years of working in the Concierge role
- Customer service: 1-2 years (preferred)
- Residential Condominium/Hotel front desk: 1+ year (required)

**License/Certification**:

- **Ontario Security Guard License **Required**
- **Valid CPR First Aid Level C **Required**

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$25.00 per hour

**Schedule/Location**:

- GTA
- 8-hour shift
- Day/Afternoons/Night shifts
- Monday to Friday, with weekend availability

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$25.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Mississauga, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Concierge/Hotel: 1 year (preferred)

Licence/Certification:

- Ontario Security Guard License (required)
- First Aid Certification (required)

Work Location: One location

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