Scheduler/quoter
6 months ago
Responsibilities:
- Utilize internal systems to identify daily tasks, schedule calls, log customer information, and monitor sales results
- Answer and direct phone calls to the appropriate divisional leads
- Quote and schedule jobs accurately
- Responsible for preparing, reviewing and editing quotations as needed by the customer in an effective manner.
- Assist customers in realizing their service needs by providing excellent customer service and guidance
- Utilize problem solving skills to ensure staffing levels are in place
- Input and maintain customer data into Salesforce (CRM)
- Work effectively in a team fast-paced environment
- Collaborate with all cross functional teams to maintain, add, or modify the schedule data and plans.
- Perform job duties with accuracy
- Scanning, filing, and uploading documents into company databases, as required
- Provide inside sales support such as generating outbound calls to prospective customers and identify up-sell opportunities
**Requirements**:
- Excellent time management skills and ability to multitask and prioritize work
- Highly organized, self-motivated individual who can work as part of a team and individually
- Must be punctual and reliable
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Scheduling and quotation skills
- Basic computer knowledge skills
- Knowledge of google suites and microsoft office
- Knowledge in Salesforce (CRM) is a definite plus
Our employment offers:
- Benefits
- RRSP matching
- Long term disability
Required education:
- High school or Equivalent
Job location:
- Toronto, Ontario
Work remotely:
- No
**Salary**: $20.00-$25.00 per hour
**Benefits**:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Vision care
Schedule:
- 8 hour shift
**Experience**:
- SCHEDULER/QUOTER: 1 year (preferred)
Work Location: In person
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