Receptionist

2 weeks ago


Burlington, Canada Lifemark Health Group Full time

**Position Title: Receptionist**

**Location: Hamilton, Ontario**

**Position Type: Part-Time, Casual**

***
**Position Description**:
**Duties and Responsibilites**:

- Greeting assessors, examinees, and visitors and offering assistance to ensure highest level of customer service
- Ensure that examinees are promptly checked in, assessors are notified, and all appropriate service forms (consent form, summary form, covid screening questionnaires, etc.) are completed and signed and witnessed; photo ID check must be completed for all assessments and type of photo ID indicated on the consent form
- Notify all appropriate parties of changes to appointments and any changes to the schedule
- Complete post service duties; includes but not limited to calling scheduled transportation for examinees
- Maintain the highest level of privacy of personal information and personal health information
- Generate daily report to organize and prepare the scheduled services for the following day; ensure that appropriate service forms are prepared.
- Ensure that reception area and assessment rooms are kept clean and tidy at all times
- Recognizing that priorities and schedules change requiring the facility to be flexible and accommodating (opening and closing hours, length of assessment, etc.)
- Performing cross-functional responsibilities as assigned, or requested, performing other duties related to the job classification, as required

**QUALIFICATIONS**
- Relevant post secondary/community college education
- 3 years’ experience working in a Client Service or administrative position, ideally within the insurance/health care environment
- Proficient computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat)
- Solid and effective verbal and written communication skills
- Ability to be resourceful and proactive in dealing with issues that may arise
- Ability to organize, multitask, prioritize and work under pressure

Lifemark promotes equal employment opportunities for all job applicants, including those self-identifying as a member of the following groups: Indigenous peoples, Newcomers to Canada, and Visible minorities


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