Accomodations Manager

Company Description

Grow your career with a company that shares your passion Our **Energy and Resources Division is seeking an Accommodations Manager**.** This role requires that you work a rotation of 20 days in, 10 days out. In this role you will support the Accommodations team as well as the Front Desk team coordinating guests and rooms availability, provide staff leadership to the Housekeeping as well as Front Desk team.

**Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment**

Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 67 countries, we serve over 100 million consumers each day through our unique combination of services. We pride ourselves on being committed to the highest standard of Employment Equity and Diversity. By partnering with the Stop Hunger Foundation, we have dedicated ourselves to a corporate responsibility by fighting hunger worldwide. Start your journey with Sodexo, as we continue to grow across Canada

**Job Description**:
**How You’ll Make an Impact**:
The Accommodations Manager is to assist the General Manager responsible for successfully coordinating and directing all activities concerning housekeeping, janitorial, laundry and luggage’s valet operations. You will also provide managment support to the Front Desk team through their daily operations. The goals to be achieved are the highest possible client and customer satisfaction levels, employee relations and employee retention programs and required financial results. This will require consistent and continual monitoring of employees with a focus on efficiency to manage in this fast-paced department.
- Responsible for conveying policies and procedures to employees. Daily communication of safety talks, departmental goals and expectations through daily staff meetings.
- Responsible for accurate record keeping and maintenance of files to ensure documentation of all discussions and corrective actions of employees.
- Responsible for having a thorough understanding of union agreements and follow the guidelines of the Employee Handbook.
- Lead and supervise the housekeeping and janitorial team.
- Recognize the importance of hands on guidance with employees and leadership through continuous interactions and visual confirmation of completed tasks through random audits.
- Provide continuous, timely and specific correction actions, set goals for employees and ensure follow through.
- Interface proactively with the Procurement Manager in sourcing products, materials and supplies.
- Conduct inventory as required by the unit and review the summaries to look for discrepancies.
- Assist in training and teaching of all housekeeping and janitorial staff to ensure unit standards are consistently met.
- Ensure in the cleanliness and sanitation of all housekeeping and janitorial areas. Assist in the development of checklists and training of staff in using these tools and audits to confirm that standards are met.
- Responsible for ensuring that the cleanliness of the guest rooms and common camp areas meet client and unit expectations.
- Aware of the room occupancy, check-ins, and check-outs for each day to ensure that room requirements are met.
- Perform daily room inspections to ensure of a high quality of cleanliness.
- Responsible for ensuring that housekeeping and janitorial employees are supplied with the correct tools to complete their tasks.
- Assignment and management of daily workload for housekeeping and janitorial team to ensure guestroom quality and completion of all assigned rooms.
- Perform all tasks according to safe work practices, following instructions and using the proper equipment for the job. E
- Actively participate in Sodexo’s Health and Safety program by undergoing safety training/education as required.

**Qualifications**:
**What You’ll Need to Succeed**:

- 3-5 years of Accommodation management or relevant experience
- High School diploma
- Hospitality diploma or related experience
- Excellent service spirit
- Team management -including recruiting, training, performance management, engaging large teams (80 people +); role model in behaviors
- Negotiating skills and demonstrated ability to facilitate conversations with a positive outcome
- Ability to work to high standards, policies, and procedures
- Must possess strong team building skills: friendly, outgoing, customer service oriented
- Administrative Skills (scheduling, ordering, inventory, payroll, program management, etc.)
- Strong ability to manage and promote a safe wo