Warehouse Assistant

7 days ago


Victoria, Canada Women in Need Community Cooperative Full time

Victoria Women In Need Community Cooperative (WIN) is a non-profit community service cooperative that provides programs to support women, trans, non-binary, and Two-Spirit people along their journey between crisis, self-sufficiency, and wellness. We run 3 resale shop locations as well as an online shop to be able to support us in funding our programs and operations.
Type of Position: Full - Time
Hours per week: 32-40 hours per week
Location: 555 Ardersier Rd. Victoria, BC
**This is a hands-on position that is responsible for**:

- Assisting with tasks across production and working as a cooperative member of the team in accomplishing production goals,
- Processing all donated items according to established quality and sorting criteria and WIN policies and procedures,
- Acting as part of the production team in providing excellent donor service following COVID-19 safety procedures, explaining criteria for accepting donations, and creating a positive donation environment,
- Actively contributing to production being a positive and welcoming and respectful space,
- Ensuring ongoing, clear communication with team members and supervisor regarding operations,
- Ensuring that all health and safety procedures are followed,
- Organizing and moving stock as needed,
- Providing information to community members regarding WIN and its programs, promoting WIN as an organization both internally and externally.
- Adhering to WIN production standards and WIN policies and procedures.
- Maintaining a clean, tidy, and organized work area,

**Required Skills and Experience**:

- Resourceful, positive attitude, and an excellent communicator,
- Able to closely adhere to health and safety procedures
- Previous experience working in a customer service environment and/or a warehouse environment is preferred.
- Strong leadership ability,
- Excellent customer service skills, able to answer questions in a friendly and positive manner,
- Good knowledge of quality standards for second-hand goods, as well as a keen interest in second-hand items,
- Class 5 Drivers license with clean drivers abstract is an asset
- Knows about and values the work that WIN does in the community - must have an understanding of what WIN is all about,
- Ability to work as a member of a team and to contribute to a positive and cooperative work environment and maintain open communication with staff and volunteers.
- Comfortable working outside receiving donations throughout the year
- Able to work in a dusty environment, with repetitive motions related to receiving, moving and processing clothing and houseware donations (up to 20lbs), may assist with moving furniture and other larger items as needed.

**Benefits**:

- Dental care
- Extended health care
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Victoria, BC V8Z 1C8: reliably commute or plan to relocate before starting work (required)

**Experience**:

- warehouse: 1 year (preferred)



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