IT Operator

3 weeks ago

Montréal, Canada Alteo Full time

Alteo is looking for an IT Operator / Unix Admin for a permanent position based in Montreal.

Your main role will be to ensure the smooth and controlled processing of payment activities in production, while ensuring compliance with processes and regulations.

**Responsibilities**:

- Ensure that production processes run smoothly to guarantee service availability and reliability.
- Monitor processes in the production environment and ensure that they run smoothly.
- Ensure daily control of operations (e.g. monitoring of machines, programs/jobs....)
- Batch monitoring
- Supervise production and draw up end-of-day processing reports
- Participate in automation scripting and the creation of processing chains
- Manage incidents to ensure their proper resolution
- Ensure incident analysis and intervention (Level 1) in compliance with procedures and checklists
- Provide support (Level 1) for end-of-day processing operations
- Call on teams as needed for infrastructure/technical incidents
- Report on incident management to ensure that teams are kept informed.
- Process service requests in the JIRA tool.
- Participate in the preparation of payment reports for teams and customers
- Contribute to the development of colleagues' skills in order to improve collective performance.
- Provide guidance, support and assistance to team members

**Profile**:

- AEC/DEC in IT or equivalent
- 2-5 years' experience in a similar role
- Familiarity with the electronic payment industry (an important asset)
- Unix server
- Databases (e.g. Oracle, PostgreSQL...)
- Batch and Shell scripting
- File transfer station (CFT, SFTP...)
- International network platforms (e.g. Edit Package Visa, Master Com...)
- Scheduling tools (e.g. AUTOMIC, $UNIVERS...)
- Network architectures and security
- Supervision platform
- Databases
- Writing technical specifications
- Customer orientation
- Compliance with commitments
- Taking the initiative
- Problem anticipation
- Reporting & Monitoring
- Sense of initiative, flexibility
- Team player
- Ability to provide support and assistance

Alteo est à la recherche d'un Opérateur TI / Admin Unix pour un poste permanent basé à Montréal.

Votre rôle principal sera d'assurer le bon déroulement et le contrôle des traitements des activités monétiques en production, tout en veillant au respect des processus et réglementations.

Responsabilités:

- Assurer le bon déroulement des traitements de production dans le but de garantir la disponibilité et la fiabilité des services
- Assurer le suivi des traitements en environnement de production et garantir leur bon déroulement
- Assurer le contrôle journalier de l'exploitation (e.g. monitoring des machines, des programmes/jobs. )
- Assurer le monitoring des Batch
- Assurer la supervision de la production et la rédaction des rapports d'exploitation des traitements de fin de journée
- Participer au Scripting d'automatisation et à la création des chaines de traitement
- Assurer la gestion des incidents dans le but de garantir leur bonne résolution
- Assurer l'analyse des incidents et l'intervention (Niv 1) dans le respect des procédures et des check-list
- Assurer le support (Niv 1) des opérations de traitement de fin de journée
- Solliciter les équipes si besoin pour les incidents de type infrastructures/techniques
- Assurer le reporting relatif à la gestion des Incidents dans le but de garantir l'Information des équipes
- Assurer le traitement des demandes de service dans l’outil JIRA
- Participer à l'élaboration des rapports monétiques pour les équipes et les client
- Contribuer au développement des compétences des collègues dans le but d'améliorer la performance collective
- Assurer l'encadrement, l'appui et le soutien aux membres de l'équipe

Profil:

- AEC/DEC en TI ou l'équivalent
- 2-5 années d'expérience dans un rôle similaire
- Familier avec l'industrie de la monétique (atout important)
- Serveur Unix
- Bases de Données (e.g. Oracle, PostgreSQL )
- Scripting Batch et Shell
- Station envoi fichier (CFT, SFTP )
- Plateformes Réseaux Internationaux (e.g. Edit Package Visa, Master Com )
- Outils d'ordonnancement (e.g. AUTOMIC, $UNIVERS )
- Architectures et sécurité des réseaux
- Plateforme de Supervision
- Bases de Données
- Rédaction de spécifications techniques
- Orientation Client
- Respect des engagements
- Prise d'initiative
- Anticipation des problèmes
- Reporting & Monitoring
- Sens de l'initiative, flexibilité
- Joueur d'équipe
- Capacité à apporter support et assistance

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