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Outlets Manager

1 month ago

Mississauga, Canada Hilton Full time

**Hilton Mississauga Meadowvale**is seeking an experienced Outlets Manager to join their talented team

This role will lead our operations team in our restaurant outlets, we are seeking an energetic individual who is career driven, with a positive approach to hospitality.

To learn more about Hilton Mississauga Meadowvale and all of our offerings, please visit:

- Thrive in a high-volume environment with a passion for guest satisfaction and creating memorable experiences
- Have progressive career growth in various restaurant styles with a keen eye for details and exceptional organizational skills.
- Have a positive approach to your work, with a passion for mentoring and developing a team

If you have previous experience in a union atmosphere and an extensive beverage knowledge, that is a huge plus

Growing and developing our team into the future leaders of the hospitality world is engrained in our culture. We are excited to provide you with the experience and knowledge that will continue to excel your career

As an Outlets Manager, you'll be responsible for
- Managing Restaurant and Grab n' Go operations
- Maintaining exceptional levels of customer service
- Recruiting, managing, training and developing the Restaurant team
- Managing guest queries in a timely and efficient manner
- Working within budgeted guidelines in relation to Food and Payroll
- Driving sales to maximize budgeted revenue
- Developing menus with other members of Food and Beverage team
- Overseeing monthly stock takes
- Incentivizing team members to maximize sales and revenue
- Setting departmental targets and objectives, work schedules, budgets, and policies and procedures
- Evaluating guest satisfaction levels with a focus on continuous improvement
- Ensuring communication meetings are conducted and post-meeting minutes generated
- Be environmentally aware
- Assisting other departments wherever necessary and maintain good working relationships
- Complying with hotel security, fire regulations and all health and safety legislation

**What are we looking for?**

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

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