Cruise Coordinator

Discover
The Opportunity
Halifax, NS Hospitality and Food Service Experienced Seasonal

Ambassatours Gray Line is one of Canada's premier sightseeing tour companies. Based in Halifax, Nova Scotia, the company has operated land and water tours for over 30 years in Nova Scotia, New Brunswick, Prince Edward Island and Newfoundland. As an elite Gray Line provider, Ambassatours creates and delivers memorable, world caliber traveler experiences in its many destinations.

**Work Hours**:
seasonal position from approximately April to November
may include possible travel
irregular work schedules that take place over 7 days per week
What you'll do

**Responsibilities**:
Reporting to the Director Cruise Operations, Tour Guide & Development Manager, & Manager Pier Operations the incumbent will be responsible for:
following a pre-determined dispatch schedule that has been outlined by the cruise line
collecting and accounting for all tickets
selling tours
accounting for and being responsible for all guests while shore side awaiting tour dispatch
planning and organizing buses and groups for departure from dock
playing the role of a cultural ambassador
delivering pleasantries with guests and answering tidbits of information
providing guidance and taking control of a group while in your care
working well with local tourism suppliers, tour operators, Port staff and other Ambassatours Gray Line/Cable Wharf staff
overseeing a small team of staff members.
What you'll need

**Qualifications**:
High-school diploma or the equivalent
Willingness to participate in and receive, on-the-job training

**Skills Required**:
professional manner and appearance
effective communication and conflict resolution skills
ability to work well under pressure, and follow assignments
enthusiasm and desire to sell Atlantic Canada as a travel destinati
excellent organizational skills
flexibility to work shifts including early mornings, evenings, holidays, and weekends
excellent oral and written communication
ability to communicate in either German, French, Spanish an asset
strong observation skills, attention to detail, cleanliness & aesthetics of working space
friendly, customer-focused personality
A little bit about us
Ambassatours Gray Line Ltd.

Ambassatours is the top provider of shore excursions for the cruise lines arriving seasonally in the port of Halifax. We offer a wide variety of tour guiding opportunities in many entertaining and interesting tours including Hop On Hop Off sightseeing tours aboard vintage British double deckers buses, coach, walking and hiking tours.

Are you interested?
Work With Us
Great pay plus tips.
Perfect for the retired professional.
Exceptional team of colleagues.
Adventures and memories to last a lifetime.