Personal Banking Associate

3 weeks ago

Brockville, Canada TD Bank Full time

409272BR

Retail Banking - Customer Service

Brockville, ON

May 12, 2023

Company Overview

Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Description**:
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a **Personal Banking Associate **for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

- Engage customers in day to day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Participate in the timely and accurate completion of business processes and procedures
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD’s Code of Conduct and Ethics
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

**Requirements**:

- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Knowledge of banking solutions and processes to advise customers
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Hours

37.5

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

  • Personal Banking Associate

    1 month ago

    Brockville, Canada BMO Financial Group Full time

    1 Wall Street Brockville Ontario,K6V 7K4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Associate Financial Advisor/associate Financial

    4 weeks ago

    Brockville, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Commercial Banking Advisor

    1 month ago

    Brockville, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Personal Banker Trainee

    1 day ago

    Brockville, Canada TD Bank Full time

    417680BR Retail Banking - Financial Services Brockville, ON Gananoque, ON Ottawa, ON August 23, 2023 Hours 37.5 Workplace Model Onsite Pay Details Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing...

  • Part Time Sales Associate

    2 days ago

    Brockville, Canada Pet Valu Full time

    Location: Brockville, Ontario **Job Description**: The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small...

  • Customer Experience Associate

    1 month ago

    Brockville, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Experience Associate

    1 month ago

    Brockville, Canada TD Bank Full time

    410279BR Retail Banking - Customer Service Brockville, ON May 24, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers...

  • Customer Service Manager

    1 day ago

    Brockville, Canada Scotiabank Full time

    Requisition ID: 173259 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **What you’ll be doing** Customer Service Manager Location: Brockville, ON Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers...

  • Customer Service Representative

    1 day ago

    Brockville, Canada Scotiabank Full time

    Requisition ID: 183542 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate/ Brockville/Permanent/ Part-time 15h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help...

  • Customer Service Representative

    1 day ago

    Brockville, Canada Scotiabank Full time

    Requisition ID: 180157 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate/ Brockville/ Permanent/ Part-Time 30h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help...

  • Sales Associate

    2 days ago

    Brockville, Canada Compu-Silv Computers Full time

    **Sales Associate** Here at Compu-Silv Computers, we have a commitment to providing the best quality, value, and service to our customers and are seeking a like-minded individual to join our growing team in Brockville as a Sales Associate. **Job Type**: Full-Time (40 hours/week) **Responsibilities & Duties** - Present products and services to new and...

  • Associate Chiropractor

    1 month ago

    Brockville, Canada Brockville Chiropractic & Health Associates Full time

    Our busy multi-disciplinary office is looking to add an Associate Chiropractor to our team. BCHA has a strong patient following and high demand for chiropractic care. We are well established (25+ years) and respected in our community. We currently have 2 chiropractors, 3 registered massage therapists and 4 office staff members. Our office has 5 chiropractic...

  • Associate Dentist

    4 weeks ago

    Brockville, Canada MLP Dental Full time

    **Seeking a Full Time Associate Dentist in Brockville, Ontario** Join a dynamic team as an Associate Dentist and embark on a fulfilling journey in a thriving and reputable practice! We are seeking a passionate individual dedicated to nurturing lasting patient relationships and contributing to their ongoing oral health. As an Associate Dentist with us,...

  • Associate Dentist

    3 weeks ago

    Brockville, Canada MLP Dental Full time

    Seeking a Full Time Associate Dentist in Brockville, OntarioJoin a dynamic team as an Associate Dentist and embark on a fulfilling journey in a thriving and reputable practice! We are seeking a passionate individual dedicated to nurturing lasting patient relationships and contributing to their ongoing oral health.As an Associate Dentist with us, you'll have...

  • Sales Associate

    1 month ago

    Brockville, Canada Rockport Boat Line Full time

    ROCKPORT BOAT LINE'S General Store is currently accepting resumes for the position of sales associate/Ice Cream Coffee Bar. Rockport, Ontario is a quaint village located in heart of the 1000 Islands, an internationally known tourism destination, offering seasonal sightseeing boat tours and waterside accommodations on the St. Lawrence River. The 1000 Islands...

  • Sales Associate

    1 month ago

    Brockville, Canada Rockport Boat Line Full time

    ROCKPORT BOAT LINE'S General Store is currently accepting resumes for the position of sales associate/Ice Cream Coffee Bar. Rockport, Ontario is a quaint village located in heart of the 1000 Islands, an internationally known tourism destination, offering seasonal sightseeing boat tours and waterside accommodations on the St. Lawrence River. The 1000 Islands...

  • Personal Support Worker

    1 day ago

    Brockville, Canada March of Dimes Canada Full time

    **Personal Care Attendant - Part Time - 1 position Outreach Attendant Services Program - Brockville, Prescott, Cardinal, and surrounding areas** - **No Certification Required - Full Paid Training Provided**_ **Looking for steady, meaningful work?** Join our Community Support Services team at March of Dimes Canada. Provide daily care and support to people...

  • Personal Support Worker

    2 days ago

    Brockville, Canada March of Dimes Canada Full time

    **Personal Care Attendant - Part Time - Outreach Attendant Services Program - Brockville, Prescott, and surrounding areas** **No Certification Required - Full Paid Training Provided** **Looking for steady, meaningful work?** Join our Community Support Services team at March of Dimes Canada. Provide daily care and support to people with disabilities and...

  • Personal Support Worker

    1 day ago

    Brockville, Canada March of Dimes Canada Full time

    **Personal Care Attendant - Part Time - Outreach Attendant Services Program - Brockville, Prescott, and surrounding areas** **No Certification Required - Full Paid Training Provided** **Looking for steady, meaningful work?** Join our Community Support Services team at March of Dimes Canada. Provide daily care and support to people with disabilities and...

  • Wireless Sales Associate Brockville 3006

    2 days ago

    Brockville, Canada OSL Retail Services Inc Full time

    Overview: **Wireless Sales Associate l Brockville | 3006** OSL is a dynamic, people-driven company providing outsourced sales services. We celebrate unique and energetic people that work together to deliver incredible results; great people doing great things every day! We have a hunger to succeed and never miss an opportunity to recognize and celebrate each...