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Qualified Persons Security Officer

4 weeks ago

Pine Falls, Canada Interlake-Eastern Regional Health Authority Full time

**GENERAL**

**Description**:

- Qualified Persons Security Officer

**Competition #**:

- PF AC 2415/24

**Posting Date**:

- 12/10/2024

**Status**:

- Active

**Type**:

- External

**DESCRIPTION**

**The Interlake-Eastern Regional Health Authority**
Our Vision
We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based care to improve health status and outcomes in all of our communities and achieve health equity across the region.
Our Mission
We work in partnership with all stakeholders, contributing to the health and well-being of our communities, by providing timely access to reliable care in a culturally safe manner that respects diversity.
Our Values
Always with compassion, Success in collaboration, Accountability in everything we do, Acting with integrity, Respectful of each other

**Collaboration | Accessibility | Respect | Excellence | Innovation | Quality Customer Service**

**Qualified Persons Security Officer (QPSO)**
**PF Qualified Person_03**

**Closing Date**:

- 12/17/2024

**Facility / Site**:

- Pine Falls Health Complex

**Posting Type**:

- Permanent

**Position Type**:

- Full-Time

**Hours of Work**:

- Days Nights (2 Days/2 Nights, 4 Off)

**Term Dates**:
**FTE**:

- 1

**Union Group**:

- MGEU Facility Support

**Wage / Salary**:

- As per applicable collective agreement

**Position Summary**:The Qualified Persons Security Officer (QPSO) is a hospital employee and licensed security guard specifically trained to support a safe and secure healthcare environment, particularly emergency departments/urgent care centers, which are specifically staffed to provide mental health care services. A QPSO will receive site provided specific training to enable them to protect vulnerable mental health patients and the care team with skills for event de-escalation, securing and protecting patients. QPSOs can receive custody of individuals awaiting an involuntary medical examination or psychiatric assessment whom have been escorted to the facility by police, typically under a Form 3. Once level of supervision and safety criteria is met, police may be released to perform duties in the community.

The position of Qualified Persons Security Officer functions in a manner consistent with, and supports the mission, vision and values of the Interlake-Eastern Regional Health Authority.

**Qualifications**:
TRAINING/DESIGNATION:
QPSOs will receive training to the provincially adopted, and Manitoba Health approved training program for QPSOs. Upon initial demonstrated and ongoing competence, they will be designated by the IERHA as a Qualified Person under the Mental Health Act. Ongoing re-training will be provided by the IERHA, and with ongoing demonstrated competence they will maintain their designation.

Personnel must:

- Successfully complete the QPSO Training Program and maintain their ability with annual retraining.
- Be designated as an QPSO (under the Mental Health Act).
- Successfully complete training and ongoing related to restraining uncooperative persons as authorized by IERHA.
- Successfully pass the Physical Abilities test and undergo regular re-testing.
- Attend employer-approved cultural sensitivity training.

The training and designation program will be comprised of a testing process, which includes but is not limited to: written test, physical test, job performance and security screening.
- Completion of Grade 12 or equivalent.
- Post-Secondary education or experience in a related field required.
- Possess and maintain a valid Manitoba Security Guard License.
- Self-motivated including the ability to take due care and responsibility while working alone and unsupervised.
- Excellent verbal and written communication with a focus on customer service and public relations.
- Ability to remain professional in elevated situations, and make sound decisions under stressful conditions.
- Demonstrated understanding and competencies regarding Use of Force, Use of Force Continuum and all applicable legislation (i.e. Criminal Code of Canada, Trespass Act) as it relates to the ability to restrain uncooperative, hostile or violent persons.
- Working knowledge of issues facing hard to serve populations, including but not limited to: homelessness, vulnerable persons, addictions, crime prevention, and public safety.
- Competence in an Indigenous language and/or knowledge/lived experience in Indigenous customs, traditions, and values is an asset.
- Will be required to complete cultural safety training required by the employer.
- Knowledge of healthcare and community resources in order to support clients.
- Demonstrated ability to maintain professionalism and make sound decisions under pressure.
- Valid Class 5 Manitoba drivers license.
- Mental and physical ability to meet the demands of the position.
- Canadian Citizen or Permanent Resident.
- Completes and maintains a satisfactory pre-employment security check.
- Satisfactory employment record.

Qualif