Product Advisor

2 weeks ago

Richmond, Canada OpenRoad Auto Group Full time

The new Porsche Centre Richmond is a state-of-the-art facility designed to meet the needs of Porsche customers. Driven by the desire to exceed customer expectations, our goal is to provide an extraordinary and memorable Porsche experience like no other for the years to come.

Porsche Centre Richmond is seeking a **Full-Time Product Adviso**r to join our growing team.

ROLE & RESPONSIBILITIES:

- Provide exceptional customer service by determining each prospective client’s vehicle needs by asking questions and listening.
- Promote new business and contribute to the company’s customer base by seeking new customers through prospecting and referral networks.
- Selling new and pre-owned vehicles, and demonstrating vehicles (including test drives).
- Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory.
- Be thoroughly familiar with all products, including features, specifications, prices, colours, options, and standard equipment. Participate in any and all product training available.
- Deliver new and pre-owned vehicles to customers, and ensure the customer understands the vehicle’s operating features, warranty, and paperwork to help ensure Porsche Centre Richmond lays the foundation for customer loyalty.
- Set goals for each month’s productivity; plan and organize how to reach those objectives.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

- A Porsche fan
- Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism.
- The ability to work effectively with all levels of the organization.
- Strong computer skills (internet & MS Office), with the ability to maintain records using a computerized system.
- Effective negotiation skills, with the ability to make sound decisions in a manner consistent with the essential job functions.
- Luxury brand work experience is preferred
- A Current VSA MDC License.
- A valid British Columbia Driver’s License with a good driving record.

We are an equal-opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

We thank all those that have applied. Only those considered for the position will be contacted.

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