24-051 Prime Operator

2 months ago

Maple Ridge, Canada The City of Maple Ridge Full time

**PRIME Operator**

**COMPETITION: #24-051**
**STATUS: Regular Part-Time - CUPE**
**DEPARTMENT: Police Services**
**SALARY: $26.74- $31.41 per hour**
**CLOSING: March 17, 2024**
- Come grow with The City of Maple Ridge Are you a team player with a “can do attitude”, excellent communication and customer service skills? We have the perfect opportunity for you_

**POSITION OVERVIEW**

This role involves clerical responsibilities with a moderate level of complexity, focusing on the verification and maintenance of information within the Police Records Information Management Environment (PRIME) Master Name Index. The incumbent evaluates the validity of entities in the system by thoroughly reviewing, verifying, and actively seeking related information. Additionally, they determine appropriate record-keeping procedures.

The incumbent is responsible for entering scoring modifications made by Readers, addressing telephone inquiries, and handling various clerical tasks. This position requires the exercise of some independent action and judgment within clearly defined policies and procedures, particularly in routine aspects of the work. For matters beyond routine, the incumbent refers to a supervisor, who conducts performance reviews to ensure effective service delivery.

**EDUCATION AND EXPERIENCE**

Completion of Grade 12, including or supplemented by commercial and typing and PRIME computer terminal operator's courses plus sound related experience, preferably in the Police Department OR an equivalent combination of training and experience.

**KNOWLEDGE, SKILLS AND ABILITIES**
- Sound knowledge of the rules, regulations, policies and procedures governing the work performed.
- Sound knowledge of methods, practices and procedures used in operating PRIME equipment; and of the OSR and URS code system.
- Sound knowledge of clerical and record keeping methods and procedures and of business English, spelling and arithmetic.
- Working knowledge of the Criminal Code of Canada and other applicable Federal and Provincial statutes enforced by the RCMP as related to the work performed.
- Ability to read occurrence files to determine circumstances and nature of occurrence and determine appropriate record keeping procedures.
- Ability to review file documents and police databases and to make corrections as required.
- Ability to process operational and clerical assignments accurately and rapidly.
- Ability to operate PRIME computer equipment.
- Ability to prepare, process and maintain a variety of materials such as files, records and reports.
- Ability to provide factual information regarding file content to a variety of internal and external contacts in accordance with departmental policy.
- Ability to maintain effective working relationships and to deal effectively with a variety of internal and external contacts in matters applicable to the work.
- Skill in the operation of equipment used in the work.

**LICENCES & CERTIFICATES**

Ability to obtain and maintain an RCMP Enhanced Security Clearance.

**HOURS OF WORK**:
This position is part-time, 20 hours a week.

**ADDITIONAL INFORMATION**

We are looking for a team orientated individual who performs well with detailed work and little Supervision. Communication skills will be important and the ability to make decisions relating to the scope of the work.

**EQUITY STATEMENT**

**WHAT WE OFFER YOU**

The City of Maple Ridge is a great place to work with competitive compensation packages that include the Municipal Pension Plan, a strong employee wellness program and the opportunity for professional career growth and professional development. If you want to help shape a growing community in a municipality that strives for service excellence, then this is the position for you.

**_We thank all applicants for their interest, however, only those under consideration will be contacted._

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