Manager, Configuration Management

2 months ago

Ottawa, Canada Telesat Canada Full time

**Telesat (NASDAQ and TSX**: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 50 years. Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators.
Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around the world.

The Telesat Lightspeed Configuration Management Office will manage the configuration and control of all Lightspeed program hardware, software, documents, and system labs and ensure Change Control Boards are executed in accordance with approved Telesat processes. The CMO helps drive the Lightspeed Program by coordinating information management, providing support through data analysis, tools management and implementation, and contributing to the overall strategy development and performance evaluation of complex program operations. The CMO also works closely with the Systems Engineering team and in particular with the System Integration, Verification and Validation team.

**Responsibilities - Specific responsibilities include**:
Establish/Maintain program CM systems, including defining/updating Configuration Management Processes and Procedures
Ensure Training and mentoring is provided to the organization on Configuration Management services, concepts, policies and procedures
Manage Configuration Control Boards (CCB) and enact changes as directed
Review and publish configuration management reporting.
Work with domain experts, evaluate best tools to use and make recommendations, harmonizing different tools amongst vendors where possible and understanding licensing strategy to manage costs
Manage Tools configuration and coordinate version controls according to an established process for various tools such as SharePoint, JIRA, JAMA, Primavera, etc.
Provide appropriate access to various support tools used by Lightspeed Team (Jama/Jira/SharePoint/Document Centre)
**Responsibilities - People Management responsibilities include**:
Develop specific goals and plans to prioritize, organize, and accomplish work.
Monitor the work of others to ensure it is completed on time and meets expectations.
Ensure that goals are being translated to the team as they relate to tracking and productivity.
Create and nurture an environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Understand employee and develop plans to address need areas and expand on the strengths.
Lead by example demonstrating self-confidence, energy and enthusiasm.
Inform and/or update executives, peers, and subordinates on relevant information in a timely manner.
Education & Experience - Required
Bachelor's Degree in Engineering, Science, or a related discipline; or the equivalent combination of education, technical training, or work experience.
10+ years experience in engineering or related field in configuration management handling, documentation, software, hardware assets, and engineering labs.
5+ years experience working in an Engineering design environment, interfacing with Hardware, Systems, Software, and Test Engineers
Experience using Software configuration management processes and tools
Experience with multi-disciplinary, high-performing system or product development teams
Strong verbal and written communication skills in dealing with clients, internal and external stakeholders, senior management and staff including both technical and non-technical individuals
Must demonstrate a flexible, open-minded attitude and have strong interpersonal skills
Experience effectively leading meetings and facilitating groups
Proven ability to effectively prioritize and execute tasks in a high-pressure environment.
Evident ability to identify emerging and innovation solutions and then craft them to address current and future technology challenges.
Education & Experience - Asset
5-7+ years of related experience in Data Management or Configuration Management.
CM2-C/CM2-P (CM2 Comprehensive/CM2 Professional) Certification
Bilingual in English and French an asset (but not required)
Decision Making
The ability to make informed decisions in a rapidly changing environment.
Provide advice to engineering and program management related to technical and schedule risk.

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