IT Technical Writer Student/intern

2 weeks ago

Niagara, Canada Niagara Region Full time

**Division**:
IT Solutions - Facilities

**Temporary Duration**:
4 Months - Must be available to work full-time from September 5, 2023 - December 22, 2023
- The successful applicant must maintain the ability to work onsite at Niagara Region Headquarters as requried._

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.

For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

Please note that effective February 12, 2023 mandatory COVID-19 vaccinations are no longer required as per the Niagara Region’s amended COVID-19 Vaccination Policy. As a result, you will not be required to submit verification of your vaccination status before starting employment with the Niagara Region. However, the Niagara Region continues to reserve the right to reintroduce vaccination requirements in the future if necessary to respond to changing public health advice and\or government direction. The Niagara Region continues to strongly encourage everyone to remain up-to-date with vaccinations.

**JOB SUMMARY**
Niagara Region has a Temporary, Technical Writer Student/Intern position for 35 hours per week available within the IT Solutions Division for the fall 2023 term.

**EDUCATION**
- Completion of a high school diploma or equivalency (ex. GED), plus
- Currently enrolled or recently graduated a three (3) year College Diploma / University degree in a Computer Science/Information Technology/Telecommunications/Security/Technical Writing related field of study

**KNOWLEDGE**
- Experience in supporting IT technology
- Edit technical content to update it with current best practices and solutions
- Following and tracking through the approval process
- Knowledge of AODA standards is plus

**SKILLS**
- Excellent communication skills, both written and oral
- Proficient with Microsoft Office Suite
- Proficient with online knowledgebases (Confluence and BMC Remedy are an asset)
- Ability to work independently and in a group environment
- Ability to reliably meet deadlines and project objectives
- Convert complex technical information into meaningful instructions for the end user

**SPECIAL REQUIREMENTS**
- Must be available to work full-time from September 5, 2023 - December 22, 2023
- Must provide proof of successful completion of high school
- Must provide proof of enrollment in a related post-secondary program, or recent graduation within the past 12-months
- In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate

**Closing Statement**:
Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY
- Phone: 905-980-6000 or 1-800-263-7215
- Bell Relay: 1-800-855-0511
- In-person: Sir Isaac Brock Way, Thorold, ON L2V 4T7 - Human Resources Department

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