Bdc Service Specialist

4 weeks ago

Regina, Canada Capital Automotive Group Full time

**A_re you Sales driven? Do you enjoy communicating with customers? Do you have a passion for the automotive industry? _**_Then we have a Permanent Full-time position open for an individual like yourself. We are looking for a **Service Specialist **to join our Business Development Centre****_

The **Service Specialist **will assist Capital Auto Group's Service department by receiving all incoming service calls and reaching out to our current customer base due for regular maintenance. Driving business in the Service Department

If you are **hard-working, passionate, and determined**, then the Capital Automotive Group is for youThe **Service Specialist **is responsible for ensuring appointments are scheduled in the Service department efficiently while establishing and maintaining relationships with our customers.

**The Job**
- Ask the customer qualifying questions to uncover needs, and directs calls appropriately
- Ensure that service advisors receive messages promptly
- Make service appointments if service advisors are unavailable; route appointment information to the appropriate service advisor
- Provide reporting to dealership management
- Seek opportunities to drive our Service department, generating new business and looking for opportunities for service appointments with existing customers

**The Qualifications**
- High school diploma or equivalent
- Excellent oral, written, and interpersonal communication skills
- Extensive customer service or sales background is an asset
- Computer literacy, strong organizational and follow-up skills
- Ability to read and comprehend instructions and information
- Excellent problem-solving skills

Capital Automotive Group stands out among the rest - we truly value our people and their contributions We offer challenging, meaningful work in a dynamic environment, exceptional leadership and mentorship opportunities, and the support to succeed. We are a passionate group, and our growth plan will result in continuous advancement opportunities. Join us and ignite your career
- *We thank all who apply; however, only those selected for an interview will be contacted*_

**Job Types**: Full-time, Permanent

**Salary**: From $3,500.00 per month

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- Store discount
- Vision care
- Work from home

Schedule:

- 8 hour shift

Work Location: Hybrid remote in Regina, SK

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