Dental Receptionist
5 months ago
We're a boutique-style clinic in Kitsilano, Vancouver, and are looking for a full-time receptionist to join our team Our clinic is a non-corporate, female-owned, solo dentist establishment. We have been rapidly growing and are looking for a star receptionist to join us As a Dental Receptionist, you will be an integral part of the clinic. Your role will involve greeting patients, scheduling appointments, managing patient records, processing insurance claims, and providing administrative support. We are looking for someone with previous experience in a Canadian dental office who is organized, detail-oriented, and has excellent communication skills. Experience working with Cleardent is a must. We do direct billing and are looking for someone who's knowledgeable with insurance claims and AR collection. If you are passionate about providing exceptional patient care and thrive in a fast-paced environment, we would love to hear from you.
We offer a friendly and supportive environment, competitive salary, and indoor parking. Hours are Sunday-Thursday from 10-6pm.
**Responsibilities**:
- Greet and welcome patients to the dental office
- Answer phone calls and schedule appointments
- Manage patient records and update electronic medical records
- Verify insurance coverage and process insurance claims
- Collect payments and provide financial information to patients
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Maintain cleanliness and organization of the reception area
**Requirements**:
- At least 1 year of previous experience working in a dental office
- proficient with cleardent dental software
- proficient with direct billing, collections, AR, and insurance verifications.
- Proficient in using phone systems and handling multiple lines
- Knowledge of dental terminology and dental procedures
- Strong organizational skills and attention to detail
- Excellent communication and customer service skills
- Ability to handle confidential information with discretion
**Job Types**: Full-time, Permanent
**Salary**: $27.00-$31.00 per hour
Expected hours: No less than 30 per week
**Benefits**:
- Extended health care
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Dental receptionist: 1 year (required)
**Language**:
- English (required)
Ability to Commute:
- Vancouver, BC (required)
Work Location: In person
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