Retail Sales Associate

4 weeks ago


Burlington, Canada Mirage Pools Services Full time

Mirage Pools is in search of a Retail Associate to join our team immediately till the end of the Season (late June) with the hopes of returning next season.

We have an experienced team in an enjoyable, fast pace work environment, focusing on Swimming Pool Retail and Service.

**Position Summary**:
Reporting to our Retail Supervisor, you will be responsible for; providing exceptional customer service, water testing, taking pool service(s) requests as required, and generating sales by selling products and chemicals accordingly.

**Primary Responsibilities**:

- Able to learn and receive training on industry specific knowledge
- Ensure high level of customer satisfaction through excellent sales service
- Assess customer’s needs and provide assistance and information on product features
- Complete accurate water testing
- Welcome customers into the store and answer their questions accordingly
- Answer incoming phone calls from customers
- Maintain in-stock and a presentable showroom always
- Demonstrate thorough knowledge of products offered, available options and pricing.
- Ensure returned merchandise is properly handled.
- Comply with inventory control procedures.
- Communicate with Head Office personnel to place orders, make inventory queries and coordinate customer deliveries.
- Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager.

*Job Specific Competencies:

- Superior organizational and time management skills are a must
- Customer service experience in any environment is preferred
- Must be computer savvy and proficient at navigating computer systems
- Excellent written, oral, and verbal communication skills (clear & confident)
- Proficiency in all Office programs
- Work well with a team of enthusiastic employees who take challenges and make them opportunities
- Ability to work between the hours of 9:30am-6pm (Monday to Friday), 8:30am-5pm (Saturday)
- Pool Industry experience is an asset
- High school diploma is required, some college/university preferred
- Valid G-License

**Benefits**:

- Starting from $18.50-$24.00/hr. based on experience
- Competitive hourly wage, fun staff, great customers
- Employee events
- **Full-Time** - Monday to Sunday; schedule will follow based on the needs of the business. Minimum of 44 hours per week will be offered.

**Job Types**: Fixed term contract, Seasonal
Contract length: 2 months

**Salary**: $18.00-$24.00 per hour

Day range:

- Every Weekend
- Monday to Friday

Flexible Language Requirement:

- French not required

Shift:

- 8 hour shift

Application question(s):

- Do you have experience in retail environment, customer service or sales ?
- Do you have any experience in the swimming pool industry ?
- Are you able to work weekends ?

**Language**:

- English (preferred)

Work Location: In person

Expected start date: 2023-05-01



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