Deductions Coordinator

**Overview**

Reporting to the Supervisor, Deductions, as our Deductions Coordinator you will be responsible for managing all Customer Deductions that are assigned and provide administrative support to the Deductions team.

**Accountabilities and responsibilities**
- Processing customer deductions according to established policies and procedures, to ensure that targeted deduction levels are maintained.
- Process valid trade deductions based on contract in a timely manner
- Dispute and actively resolve invalid deductions by following Standard Operating Procedures
- Foster strong relationships with sales team to ensure compliance with customer contract to mitigate overspending and potential fraud
- Maintains relationships with customers, staff, vendors and clients.
- Observes confidentiality of client and business matters
- Maintain appropriate documentation and backup to support valid deductions & post audits
- Prepare and review year-end trade accruals for customer accounts
- Process Customer payments

**Qualifications**
- 3-5 years of experience in an administrative capacity would be preferred, however open to new graduates
- Proven track record of administrative support
- Post-Secondary education in Business, Administration or equivalent experience
- Possess a solid understanding of basic accounting principals
- Well versed in various software such as Microsoft Excel and is capable of learning new systems quickly
- Excellent teamwork and team building skills
- Able to effectively communicate both verbally and in writing
- Able to build and maintain lasting relationships with other departments, key business partners, and government agencies
- Strong problem identification and problem resolution skills
- Experience in gathering data, compiling the proper information, and preparing financial reports
- Capable of working in a fast paced, high-volume department, you’ll need to remain organized to ensure details are not overlooked
- You will bring a fresh set of eyes and a desire to improve processes

**Working conditions**

Office Environment:
The noise level in the office work environment is moderately quiet.

Plant Environment:
The plant work environment will expose the employee to loud noise, food grade dust & odors, moving & vibrating machinery, heavy equipment, powered industrial trucks, heights, traffic, anhydrous ammonia, oil and electricity. The employee may be exposed to adverse weather conditions including extreme cold, heat, rain, snow, dust, smoke and odors.

Physical requirements/Allergens

While performing the duties of this job, the employee is frequently required to walk, sit, talk, listen, and reach with hands and arms. The employee is required to use hands to handle, operate, and feel objects, tools or controls. The employee is occasionally required to operate a motor vehicle to travel to off-site meetings. The employee must have visual acuity sufficient to operate a motor vehicle and digital camera, as well as other office and position equipment. Specific vision abilities required by the job include close vision and the ability to adjust focus. Employee must be able to hear and speak clearly in order to communicate with clients, coworkers, employees and vendors.

As an employee that may be required to enter our production facilities you may be exposed to allergenic ingredients including but not limited to fish, shellfish, nuts, eggs, wheat, soy, milk and tree nuts.

**Other Duties**

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.