Delivery Supervisor

4 months ago

Ottawa, Canada PepsiCo Full time

Overview:
The **Delivery Supervisor** contributes to the success of PepsiCo Beverages Canada by leading a team of frontline employees to deliver orders to key customers in a fast-paced direct store delivery environment.

**Responsibilities**:

- Manage a group of 25+ delivery drivers (AZ qualified)
- Answer Field customer calls regarding deliveries and ensure 100% customer service
- Ensure store delivery time windows are met daily
- Work proactively with cross-functional teams, including Sales and Warehouse, to understand and meet the needs of the customers
- Coach, lead and develop drivers to support the sales organization and improve daily productivity by leveraging coaching tools and conducting route rides twice a week (minimum)
- Maintain process improvement to further enhance productivity of deliveries
- Ensure compliance of Department of Transportation and PBC safety standards; conduct team meetings and safety training to ensure that preventive measures are enforced
- Continuous improvement of business performance through team leadership, developing P&L knowledge, and accountability for key metrics

Qualifications:

- A minimum of 2 years managing frontline employees
- Bachelor’s degree and/or equivalent work experience
- Ability to work a flexible schedule including early mornings, evenings &/or weekends
- Must be willing and able to lift up to 40 lbs periodically.
- Must be legally eligible to work in Canada
- Bilingual an asset (French/ English)

**The Company**

PepsiCo is a playground for curious people. We invite thinkers, doers, and changemakers to champion innovation, take calculated risks, and challenge the status quo. From executives to team members on the front lines, we’re excited about the future. We take chances. Together, we dare to make the world a better place.

Our associates are the magic ingredient. Each of them plays an integral role in helping create deep connections between people and our products. Think about your last group celebration: Chances are, one of our iconic brands was by your side. At PepsiCo, you’re invited to be a part of a global team of innovators who make, move, and sell these products—which are enjoyed by more than 1 billion people a day.

A career at PepsiCo means working in a culture where everyone’s welcome. Here, you can dare to be yourself. No matter who you are or where you’re from, you can influence the people around you and the world at large. By showing up, you’ll have the opportunity to learn, develop and grow your skills for the future. Our supportive teams can fuel your professional goals to make a global impact on people and the planet.

Join us. Dare for Better.

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