Customer Service Associate

3 weeks ago

Lloydminster, Canada Union Agency Full time

Joining us as a Customer Service Associate means you get to play a part in the bigger picture. Here, you won't just be behind a desk pushing paper. Here you'll get to utilize all the skills that make YOU unique. Our CSR’s are at the core of our business operations and without them, we would not have been able to grow together like we have in recent years. We look to attract a select group of leaders, entrepreneurs, and high achievers eager to jumpstart their career with a fast-paced, stable, and internationally growing company.

**Requirements**:

- A winning attitude and determination to succeed
- Willingness to go above an beyond for our customers
- Math skills are a plus
- Must have experience with Microsoft Word, Excel and other Modern Office Technology like Zoom
- Prior customer service/sales experience is a plus

**Primary Functions**:

- Serve as the information center for all customers, community contacts, and other company representatives
- Must be aware of daily activities and administrative responsibilities
- Interact with customers to provide information in response to inquiries, concerns and requests about products and services
- Must professionally handle all phone calls and route callers
- Answers questions in a timely and courteous manner
- Produce reports, forms, correspondence, orders and other materials as needed
- Perform other duties as assigned.

**What we offer**:

- Hybrid office with remote flexibility
- Weekly Pay and Uncapped Commission
- $60k plus first year average income
- Residual Income
- Exceptional commission rates
- Trips, Training Incentives/Events and other benefits
- Paid Training

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay
- Tips

**Education**:

- Secondary School (preferred)

Work Location: One location

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