Manager of Employee Relations

4 weeks ago


Sarnia, Canada Bluewater Health Full time

Bargaining Unit:
- Non Union- Competition #:
- NU24-004- Job Type:
- Full Time- Department:
- Human Resources- Hours of Work:
- Variable- Date Posted:
- February 14, 2024- Job Number:
- J0224-0182- Number of Positions:
- 1- Length of Position:
- Permanent- Closing Date:
- February 21, 2024The successful applicant will work in compliance with all relevant and applicable legislation and Hospital Policies and Procedures, will practice the Bluewater Health Standards of Performance Excellence and will fulfill their role within the Attendance Support Program parameters. The successful applicant will also possess effective communication and interpersonal skills, will have the ability to work independently and as part of a team, and will have strong attention to detail and accuracy.

Each member of Bluewater Health is called to embrace patient and family-centred care in its fullest form. This includes using techniques and strategies to communicate “I care and I respect you,” providing information in a way patients and families can understand, listening to patients and families to learn what an exemplary healthcare experience means to them, and seeking their perspective throughout their stay and during improvement initiatives.

**Qualifications**:

- Baccalaureate degree in a related discipline
- successful completion of education in Human Resources, Industrial relations or other related program
- Human Resources Management Certificate required
- Labour management experience required
- Experience in leading local collective bargaining and negotiation preferred- Completion of a Leadership/Management course preferred

**Skill, Ability and Experience**:

- Labour management experience required
- Demonstrated ability to build, foster and maintain constructive relationships with clients and union partners
- Demonstrated experience in drafting and negotiation settlements in a complex union environment with multiple unions.
- Expert knowledge of relevant Ontario employment legislation
- Expert knowledge of labour relations processes (e.g. grievance, mediation, arbitration and negotiation) preferred
- Advanced knowledge of human resource principles (e.g. progressive discipline, investigations, benefits, recruitment) preferred
- Demonstrated skills in day-to-day problem solving (patient safety, staffing, complaint resolution, conflict resolution, fiscal budget and performance management planning, change management, professional performance management, accountability and risk management) required
- Ability to lead and implement change effectively with a key focus on patient safety and quality required
- Demonstrated ability to work collaboratively within a multi-disciplinary and interprofessional collaborative care team required
- Demonstrated ability to promote staff development, quality improvement programs and patient and family centred care required
- Ability to use related information systems tools (Meditech, Staff Scheduling, MS Word, Outlook, Excel)
- Ability to deal with complex, confidential and sensitive issues required
- Strong critical thinking, problem solving, and judgement required

**Principal Duties**:

- All management positions require strong leadership, communication and negotiation skills, as well as extensive clinical experience
- Actively initiates alternative dispute resolution (ADR) principles related to employee conflict management.
- Works directly with legal council on formal dispute resolution for grievance, arbitration and Human Rights Tribunal meetings.- Using highly developed problem-solving skills, conflict management and negotiation skills, facilitates the resolution of labour and employment issues with employees, leaders and union representatives.
- Responsible for negotiating, interpreting, implementing and ensuring compliance with policies and collective agreements for both union and non-union employees.
- Oversees grievance meetings and labour management meetings
- Oversees investigations involving workplace incidents and performance management
- Supports responding to and resolving grievances at the initial step, including gathering and summarizing information.
- Makes recommendations on workplace policies, procedures and interpretation of collective agreements
- Coach and support leaders on labour relations related issues
- Other related duties as assigned

We thank you in advance for your interest in Bluewater Health, however, only those applicants selected for an interview will be contacted. In accordance with Bluewater Health policy, offers of employment to prospective employees are conditional upon the successful completion and disclosure of a Police Records/Vulnerable Sector Check.



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