Thrift Store

1 month ago

Vancouver, Canada Aunt Leah's Place Full time

**Retail Thrift Store & Donations Coordinator**

Do you have a natural talent for creating meaningful connections? Do you share a passion for providing exceptional customer service experiences, meeting sales goals, and enjoy working in a dynamic work environment? Aunt Leah’s Social Enterprise team is seeking 2 creative and driven individuals to join their team as Retail Thrift & Donation Coordinators
- **Position Type**: Full-Time Regular
- **Positions Available**:2 positions
- **Hours of Work**: Generally 8 hours per day, 40 hours per week; **scheduled Sunday to Thursday or Tuesday to Saturday** (2 positions available) with some flexibility required to work a variety of shifts as needed. The schedule may change based on operational needs
- **Compensation**: $24.00 /hr; plus a generous leave, benefits and RRSP matching package
- **Program & Location**: Social Enterprise : scheduled shifts are worked at both Thrift Store location 3328 Fraser St. Vancouver, B.C. & the Donations Center location 8380 St. George Street, Vancouver, B.C.

**About Us**:
For over 25 years, Aunt Leah’s Social Enterprises have been raising money to fund programs that help prevent youth in foster care from becoming homeless and mothers in need from losing custody of their children. Join one of Canada’s top 10 impact charities and gain valuable non-profit experience while supporting Aunt Leah’s vision of building brighter futures for foster kids.

Aunt Leah’s Social Enterprises are comprised of: Thrift Store, Online Store, Donation Centre, and seasonal Christmas Tree sales at pop-up lots around Greater Vancouver. The Donation Centre, located in south Vancouver at 8380 St. George Street, is our hub for the selection and distribution of donated clothing, shoes, household items, and furniture that support our Thrift Store sales, online sales via Shopify, re-direction to other community organizations, and furnishing assisted living suites. The Thrift Store is located on Fraser St in the growing Mt. Pleasant neighborhood and sells women’s and men’s clothing, furniture, and other household items. Aunt Leah’s Christmas Tree sales operate from mid-November to Christmas Eve each year and is one of our significant annual fundraisers.

**Job Summary**:
Primarily works as a cooperative member of the Retail Thrift Store & Donations Team, optimizing entrepreneurial business through the Aunt Leah’s Thrift Store and Donation Centre to raise funds to help prevent children in care from becoming homeless and mothers in need from losing custody of their children. The Donations Centre is responsible for selecting and distributing donated products that support our Thrift Store sales, online sales via Shopify, re-direction to other community organizations, recycling, and furnishing supported living suites. The Thrift Store sells gently used women’s and men’s clothing, furniture, and other household items. This role coordinates all aspects of Retail Thrift and Donations operations including supervision of volunteers; enhancing customer satisfaction; meeting sales and profitability goals; creating new and maintaining positive relationships with donors; identifying and selecting quality products, and contributing to store marketing through community engagement initiatives.

**Reports To**:Acting Social Enterprises Lead

**Qualifications**:

- 1 to 2 years of small business management or supervisory experience; or a relevant combination of education and experience will be considered
- Business, social service, or non-profit experience is an asset

**Knowledge, Skills & Attributes**:

- Flexibility and ability to manage multiple priorities
- Excellent Interpersonal & Team Building Skills
- Ability to work independently
- Multicultural Awareness & Sensitivity
- Knowledge of retail management best practices
- Problem-Solving Skills
- Knowledge of e-commerce platforms; familiarity with Shopify is considered a
- Excellent Donor Relations Skills
- Proficiency with Microsoft Office (Word & Excel) suite; Outlook
- Supervisory/Management Skills; collaborates with Volunteer Coordinator &
- Fundraising Specialist in providing direction and supervision to volunteers

**Requirements**:

- Undergo & maintain satisfactory Criminal Record Check & Local Police Check
- Standard First Aid required
- Non-Violent Crisis Intervention
- A valid Class 5 B.C driver’s license and access to a vehicle is required
- Clear driver’s abstract
- This job requires the ability to stand for long periods with frequent twisting, bending, crouching, and reaching; the ability to lift/move up to 50 pounds is required
- Agrees to the Society’s Code of Ethics
- Ability to work flexible hours, including occasional evenings and weekends
- Self-directed with the ability to work independently

**Key Duties and Responsibilities**:
Retail Thrift and Donations Coordinator: Works in collaboration with the Social Enterprises Team to ensure store profitability through sales, events, don

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