Verifier Student

**What you'll do**:

- Identify problematic circumstances or administrative issues through a thorough review of income and expense statements in conjunction with inventory, receivables, payables and prepaid expenses to ensure they are reasonable and within program tolerances.
- Contact producers and/or their authorized representative to obtain and exchange information, confirm program requirements, address complaints and resolve issues on behalf of customer.
- Document and maintain records of actions during the verification process.
- Provide advice and guidance to external customers and stakeholders.
- Communicate customer issues and trends to Team Manager to improve customer service and program enhancements.

**Qualifications**:

- Demonstrated problem solving skills with the ability to exercise sound judgment while analyzing detailed information.
- Strong written and verbal communication skills with the ability to communicate clearly to a variety of individuals including coworkers, customers and/or their agents.
- Strong interpersonal skills; customer focused with experience dealing with any difficult and unpredictable situation in a calm, professional manner.
- Team player with the demonstrated ability to contribute to the overall team success.
- Demonstrated accountability skills with strong time management and organizational skills.

**Competencies**:

- **Personal Leadership and Development**:Models integrity and inclusiveness by being open, acting with empathy, sharing resources/knowledge across teams and being respectful of all skill and viewpoints.
- **Strategic Thinking**:Prioritizes work in alignment with organizational objectives.
- **Decision Making**:Uses information to make timely and appropriate decisions for the position.
- **Innovation**:Thinks outside the box to identify new solutions.
- **Analytical Thinking**:Asks questions to gain a clear understanding.
- **Team Collaboration**:Participates in team building and works towards achieving team objectives
- **Building Organizational Community**:Works independently, interdependently and participates as a contributing member across work teams.
- **Communication**:Seeks to understand through facts and information.
- **Accountability**:Assumes responsibility for personal actions, behaviours and results.
- **Performance Management**:Achieves quality of work on a consistent basis.
- **Planning and Risk Management**:Organizes and prioritizes work to implement plans.