Career Service Officer

7 months ago

London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: 14

Please note, there are multiple vacancies available.

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
**Responsibilities**:
The Career Service Officer - Student Specialist will develop and manage a unique and wide range of career services and career development programs for undergraduate and graduate students and alumni in the Faculty of Engineering. The role will enhance the best student experience while attaining Western Engineering's goal of increasing participation and placements in experiential learning opportunities, including co-op programs (long-term co-op, summer co-op, MEng co-op option, etc), as well as new graduate opportunities for all students. The Career Service Officer will work closely with the other Career Service Officers - Student Specialists and Employer Specialists to assist students and increase awareness of available support, and to plan and coordinate various related events and reporting as required.

**Qualifications**:
**Education**:

- Undergraduate Degree with a major in Business, Management Studies or related program
- Undergraduate degree in Engineering, Science or a related field is preferred

**Experience**:

- 3 years’ experience in an academic setting providing comprehensive career and job search counselling, resume development, interview techniques and support to students
- Proven sales, marketing, and/or public relations experience with selling a program, product or concept
- Human Resources or career counselling experience is preferred, specifically in relation to recruiting highly qualified personnel and providing comprehensive career and job search counselling, resume development and interview skills

Knowledge, Skills & Abilities:

- In-depth knowledge related to career counselling approaches (particularly career counselling and job search counselling, resume development and interview techniques)
- Knowledge of engineering programs and courses and their applicability to the labour market and ability to match this to the needs of students
- Specific industry knowledge related to increasing skills related to job seeking
- Familiarity with Human Resources principles and practices
- Ability to source new information resources for clients to seek resolution to challenges through research
- Ability to think innovatively and propose/initiate new programming ideas or service delivery models that meet the needs of a diverse range of clients
- Demonstrated strong leadership and team building skills (collaborating on projects, reaching consensus and keeping other informed)
- Ability to collaborate across internal and external boundaries to meet common objectives, improve outcomes and support work beyond one's own unit
- Compelling and persuasive communication skills to engage individuals and teams inside and outside the University
- Ability to anticipate all potential points of consideration that may/will impact the decision-making process
- Ability to summarize information and disseminate to others effectively in a timely manner
- Ability to establish rapport with people from diverse backgrounds
- A well-defined sense of diplomacy, including solid negotiation, facilitation and conflict resolution skills
- Ability to work independently and exercise a high degree of initiative, innovation and good judgment in decision-making
- Customer service skills (listening to determine needs and concerns, building trust, responding tactfully and in a helpful way, referring to others services as needed)
- Strong communication skills - writing, speaking, presenting, listening, asserting, influencing
- Excellent organizational and time management skills to anticipate, plan, balance multiple priorities in a dynamic environment
- Ability to work within a flexible schedule to accommodate the Faculty’s events and activities
- Must have own transportation with ability to travel to industry partners and employers; Valid Class G driver’s license required
- Familiarity with University policies and procedures preferred

**Background Checks**:
Please note, successful applicants will be required to produce a current, clean driving abstract prior to commencing employment.

**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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