H.r. Generalist

3 months ago


Burnaby, Canada ARC Document Solutions Full time

Below is the job description below:
The Human Resources Generalist will partner with business leaders, proactively and tactfully thinking on HR issues for the region. The HRG will provide a broad range of tactical services, including recruitment, retention, employee relations, compliance, worker's compensation, leaves of absence, and training.

ESSENTIAL DUTIES AND RESPONSIBILITIES
- Support branch managers in conducting disciplinary investigations and serves as the employee advocate in ensuring consistent treatment in accordance with company policies, practices, and procedures.
- Intake regional employee complaints, concerns, and allegations; conducts investigations, prepares written summaries, and collaborates with the Regional HR Director and management to resolve issues, including implementing disciplinary actions up to and including termination.
- Prepare and deliver responses to requests related to employment charges & unemployment insurance requests; including prepare and instruct managers on the unemployment process, including providing appropriate documentation and separation information.
- Maintain exit interview program and discusses exit interview findings with HR leadership.
- Provides input into the development and revision of employee-related policies and procedures.
- Maintain daily communication with regional employees to resolve routine questions and concerns, as well as gauge employee morale.
- Create and maintain investigation files. Responsible for compiling data, reporting, and analysis of investigation data and results.
- Compile and distribute weekly, monthly, and yearly HR metrics reports and documents.
- Accurately execute the day-to-day clerical and administrative functions of the human resources department.
- Coordinate and maintain employee training and development courses and records.
- Assist in training new hires and existing employees on Human Resources processes, programs, policies, information systems, etc.
- Complete assigned projects with mínimal oversight.
- Maintain employee confidence and protect operations by keeping employee information confidential.
- Perform other duties as assigned.

QUALIFICATIONS AND EXPERIENCE

3- 5 years minimum experience in a related HR role. Ability to be flexible in dealing with changing priorities.

Ability to follow through and react quickly to situations. Ability to ensure confidentiality, take initiative, and exercise considerable judgment. Excellent communication skills. Excellent Microsoft Office experience. Team-oriented and flexible. Ability to answer questions in a professional and friendly manner. Ability to organize and prioritize workflow and meet deadlines.

EDUCATION AND EXPERIENCE

Bachelor's degree in Human Resources or 3 years related experience.