Clinic Receptionist

**We are hiring a Full-time Receptionist in our SEMS Clinic**

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To serve as the first point of contact to patients/clients within the Primary Care area. Provide and deliver excellent customer service to all patients, in a professional and orderly manner. A keen attention to detail and the ability to multi-task are critical to the success of this position.

**RESPONSIBILITIES**:

- Provide excellent customer service to all patients registering within the Primary Care area
- Answer, screen and direct phone calls to all areas in the building
- Complete daily routine and repetitive administrative tasks on a pro-active basis
- Liaise with internal staff and patients to enhance the effectiveness of the Primary Care area
- Perform a variety of clerical support functions including faxing, sorting and distributing mail and performing cross-functional responsibilities as required

**KEY COMPETENCIES**:

- Must be detailed oriented and possess the ability to detect errors and irregularities quickly
- Excellent verbal and written communication skills, high proficiency in English
- Multi-task oriented, a quick learner and possess the ability to work well under pressure
- Professional image and mature approach to customer service
- Ability to function with mínimal supervision
- Demonstrated ability to handle confidential information in a mature and professional manner

**QUALIFICATIONS**:

- High School diploma mandatory
- Medical Office Administration education or equivalent education
- Strong keyboarding skills
- Previous experience with Windows based clinic software an asset
- 1-2 years of Medical Reception experience in a like environment

**About us**:
At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.

In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.