Front Desk Agent
3 weeks ago
Job Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience during their stay. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
**Responsibilities**:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints in a timely and professional manner
- Assist with reservations and room assignments
- Maintain accurate records of guest accounts and transactions
- Operate phone systems and handle incoming calls with proper phone etiquette
- Coordinate with housekeeping to ensure clean and ready rooms for incoming guests
- Assist with luggage storage and transportation arrangements
- Handle cash transactions and maintain a balanced cash drawer
**Skills**:
- Excellent customer service skills with a friendly and approachable attitude
- Strong communication skills, both verbal and written
- Bilingual or multilingual abilities are highly desirable
- Proficient in using front desk software systems
- Knowledge of hotel operations and guest services
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
- Familiarity with phone systems and ability to handle high call volumes
- Problem-solving skills to address guest concerns effectively
Pay: From $18.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Extended health care
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
Expected start date: 2024-04-16
-
Front Desk Agent
7 days ago
Gananoque, Canada Riviera Inn and Suites 1000 Islands Full timeJob Overview: **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently - Answer phone calls and direct inquiries to the appropriate departments - Assist guests with requests and provide information about hotel services - Handle reservations and cancellations accurately - Process...
-
Front Desk Associate
2 days ago
Gananoque, Canada Quality Inn and Suites Full timeCustomer Services Oriented, Must know and be comfortable working with computers Hotel or Motel experience and French Language will be appreciated. Must handle and proficient handling cash to do other job as requested. **Responsibilities**: - Keep front desk and Lobby tidy and presentable with all necessary material - Greet and welcome guests - Answer...
-
Front Desk Agent
1 month ago
Gananoque, Canada The Gananoque Inn & Spa Full timeEducation: No degree, certificate or diploma - Experience: Will train **Work setting**: - Hospitality industry - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information...
-
Front Desk Agent
1 month ago
Gananoque, Canada The Gananoque Inn & Spa Full timeEducation: No degree, certificate or diploma - Experience: Will train **Work setting**: - Hospitality industry - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information...
-
Real Estate Administrator
1 month ago
Gananoque, Canada Bickerton Brockers Limited Full timeBickerton Brokers Brokerage Ltd. is seeking an Administrative Assistant to provide support to our busy team of Real Estate Agents in providing quality service to the public. The Assistant is a vital part of the team, inputting and maintaining MLS listings, managing Social Media and Advertising, Weekly Payroll, and other related administrative functions. The...
-
Laundry Attendant/ Frontdesk
4 weeks ago
Gananoque, Canada Quality Inn and Suites 1000 Islands Full timeSorting, washing, drying, pressing, and folding clothing and other têxtile items. - Removing stains from items using the appropriate procedures. - Tracking which items belong to whom. - Keeping an updated inventory of **laundry** detergents. - Also Check in/out the guest and answer phone calls to reserve rooms at front desk **Job Types**: Full-time,...
-
Museum Assistant
1 month ago
Gananoque, Canada 1000 Islands History Museum Full timeUnder the supervision and guidance of the Collections Manager, the Museum Assistant will assist with organizing, documenting, and preserving the Gananoque Civic Collection in accordance with the Civic Collections Development Plan. As needed, the Museum Assistant will also help support the 1000 Islands History Museum’s interpretive plans, including...
-
Museum Intern
7 days ago
Gananoque, Canada 1000 Islands History Museum Full timeThe 1000 Islands History Museum (1000IHM) is seeking a Museum Intern interested in museum collections management and interpretation. The Museum Intern will be an integral part of the 1000IHM operating team and engage in collaborative team projects related to key museum functions. Under the supervision and guidance of senior museum staff, the Museum Intern...
-
Museum Intern
1 week ago
Gananoque, Canada 1000 Islands History Museum Full timeThe 1000 Islands History Museum (1000IHM) is seeking a Museum Intern interested in museum collections management and interpretation. The Museum Intern will be an integral part of the 1000IHM operating team and engage in collaborative team projects related to key museum functions. Under the supervision and guidance of senior museum staff, the Museum Intern...