Technical Service Coordinator

**Position**:Technical Service Coordinator (12 month contract)
**Division**: Dufferin Aggregates

**Overview**:
The Technical Service Coordinator is a developmental role consisting of activities to maintain the quality management system and in performing, coordinating and reporting concrete and aggregate materials analysis. You will have exposure to different areas within the group such as Dufferin Aggregates, Dufferin Concrete, Ontario Ready Mix and the CRH cement plant. The position requires a strong performer who can work independently and effectively within the team.

**Position Responsibilities (key duties, scope of position, goals, expectations, and skill requirements**:

- Maintain quality management system to achieve consistent laboratory operation, allowing quality KPI’s to be met.
- Interface with other laboratory and field technicians and third-party laboratories to communicate quality objectives and results
- Sampling and testing of concrete and aggregate materials to ensure they meet plant and regulatory specifications
- Assist in annual CCIL recertification as well as MTO proficiency testing
- Equipment operation and calibration, including preventive and general maintenance
- Maintaining daily records of all test data
- Generate laboratory reports and statistical data
- Analyze quality metrics and identify issues and opportunities allowing continuous improvement
- Keep track of laboratory consumables and maintain inventory levels

**Work Environment**:

- Field/Laboratory environment
- Travel to plants and job sites
- Physical demands

**Position Dimensions**:

- Extensive knowledge of concrete and aggregates testing
- Aggregates lab experience
- 3 Years experience in testing
- Type D testing
- Strong analytical and decision-making skills
- Good communication skills both written and oral
- Proficient in MS Office
- Excellent problem solving abilities, organizational and time management skills
- Ability to perform multiple tasks simultaneously, flexible and able to adjust to changing priorities
- Capability to work in an outdoor environment, with frequent exposure to heat, cold, dust and noise is required
- Customer-oriented
- Must have valid G driver’s license

**Educational Criteria**:

- Diploma or Degree in Civil, Geological or Material Engineering, Construction or Chemical Technology Program, or Registered member of The Ontario Association of Certified Engineering and Applied Science Technicians and Technologists

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: $52,000.00 per year

**Benefits**:

- Dental care
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Orono, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person