Tennis Coordinator

**VPFO Saville Community Sports**:

- Competition No.

**S100351325**
- Posting Date

**Jun 27, 2023**
- Closing Date

**Jul 04, 2023**
- Position Type

**Full Time - Operating Funded**
- Salary Range

**$49,561 to $66,378 per year**
- Grade

**06**
- Hours

**40**

This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits.

**Location - **Work primarily takes place at South Campus Edmonton.

**Working for the University of Alberta**

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.

**Working for the Department/Faculty
Campus & Community Recreation is the host of multiple wellness activities and events that run throughout the University of Alberta campus. This includes recreational events and programs that are available at South Campus as well as North Campus.

Campus & Community Recreation offers programs and facilities aimed to meet the needs and interests of the broad range of communities that we serve. From group exercise to individualized personal training; from healthy living activities to physical assessments preparing for specific work environments; from recreational sports to elite sport training; and a range of ethnic and cultural dance, Campus & Community Recreation has the breadth and depth of activities to enhance the experiences of students, staff and community members alike.

The role of Campus & Community Recreation is to contribute to the overall academic vision of the university. We support our communities (students, staff, faculty, and community members) to explore and enhance their physical, mental, emotional, and spiritual well-being through physical and social activity. We strongly believe in the power of recreational activities to support these needs.

**Position
Reporting to the Tennis Manager, the Tennis Coordinator will support the Tennis department to ensure day-today activities are carried out in an efficient and effective manner. A major focus of this position is to assist with the organization and administration of tennis leagues, tennis events, tennis instructional programs, bookings and payments. This position will provide leadership to customer service staff regarding key components of service related to tennis activities and information that are essential for positive customer relations.

The Tennis Coordinator is responsible for assisting with the on desk customer service duties for the Saville Tennis Centre (STC), and provides administrative support to the day-to-day functions of the Centre. The position will assist in a number of key areas including staff training; information coordination/dissemination; and financial transactions. This position will assist in providing direction to the casual customer service staff working within the facility to ensure high quality customer service. This position will be assigned a combination of customer service desk time and office time.

This position operates as a Tuesday - Saturday work week with the flexibility to work evenings as required.

**Duties
- Personally interacts with the tennis users on a daily basis.
- A contact for league, instructional program and events registration.
- Coordinate the day-to-day member services for the tennis department under the guidance of the Tennis Supervisor.
- Assists the tournament operation including facility booking, player registration, creation of draws, and oversight of tournament operation desk.
- Coordinate facility space and equipment through the tennis booking software for tennis program offerings.
- Responds to patron and general public inquiries regarding court use policies and procedures, and the services offered by the Saville Tennis Centre, Saville Community Sports Centre and Foote Field;
- Provides general information on Saville Tennis Centre court use policy, instructional programs, programs and events.
- Responsibility for daily tennis court bookings, making sure all courts are booked correctly in software and trouble shooting any problems.
- Reports any Risk Management issues to Superviso