Global Learner Support Specialist

3 weeks ago

Vancouver, Canada Northeastern University Full time

About the Opportunity

Reporting to the Director, Global Learner Support, the Global Learner Support Specialist provides language, cultural, and academic support to international and domestic students enrolled at the Regional Campus. The key responsibilities associated with this role include organizing and leading cultural programming, planning and delivering workshops, leading English language tutorials, teaching non-credit courses, recruiting staff and student volunteers to lead workshops and other student events, and publicizing student events. The Global Learner Support Specialist will collaborate as a member of the Regional Campus’ student services team and will also work with colleagues at other locations in Northeastern’s global campus network to ensure students have access, where appropriate, to programming originating on other campuses.

Some evening and weekend hours may be required.

MINIMUM QUALIFICATIONS

Strong organizational, analytical, and interpersonal communication skills (both verbal and written) are required. Computer skills and experience in working with databases are required. Excellent skills in relationship building, professional presentation, and customer service are required. Ability to manage many tasks simultaneously, take initiative, follow through with projects, and work as an integral member of a team are key assets for this role. Demonstrate strong intercultural communication skills and be aware of issues pertaining to international students, including language needs, adjustment challenges and barriers, cultural differences, academic needs, and differences in educational systems. Knowledge and skills required for this position are normally obtained through a master’s degree (preferred) and at least two years of experience providing student support to students in a higher education setting. Demonstrated experience working with international students and second language learners with a strong understanding of the distinct needs of these populations. English Language Teaching experience is required.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

1) Lead and/or facilitate language, cultural, and academic support services on the Regional Campus, including:
- GLS Tutoring (e.g. weekly tutoring sessions for individual and group conversations)- GLS Workshops- Cultural activities, including events designed to introduce students to the local culture and history of the Regional Campus- Communication in Tech- Non-credit courses (upon assessment of learner needs, offer course addressing identified needs; e.g. Academic Communication & Collaboration, Academic Writing, Career & Communication Development, etc.)- Cultural Exchange Program and/or Global Village

2) Provide information regarding Global Learner Support (GLS) services and offerings at student events. Represent Global Learner Support at events for prospective students (e.g. open house events).

3) Serve as onsite manager of GLS with involvement in the following:
- Scheduling of GLS services with campus operations- Collaborating and serving on Academic & Student Affairs, Global Campus Network Student Affairs, and Regional Wellness teams- Recruiting and supporting volunteer presenters- Serving on regional work groups- Representing GLS at team meetings- Collect student feedback related to GLS programming on the Regional Campus; Propose and implement changes on the basis of student feedback

4) Work with Marketing and Communications staff to ensure that GLS events—including events originating at other campuses—are widely publicized and accessible to students on the Regional Campus

5) Collaborate with GLS regional team on program development and professional growth opportunities

The expected hiring range for this position is CAD $61,105 to CAD $77,910 based upon the position’s scope and responsibilities.

Position Type

Student Services

Additional Information
- Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement
- as well as commuting & transportation. Visit- for more information.Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see

.

  • Global Learner Support Specialist

    3 weeks ago

    Vancouver, Canada Khoury College Full time

    About the OpportunityReporting to the Director, Global Learner Support, the Global Learner Support Specialist provides language, cultural, and academic support to international and domestic students enrolled at the Regional Campus. The key responsibilities associated with this role include organizing and leading cultural programming, planning and delivering...

  • Documentation & Training Specialist, Technical

    2 weeks ago

    Vancouver, Canada Global Relay Full time

    **Who we are**: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their...

  • Migration Specialist

    1 month ago

    Vancouver, Canada Global Relay Full time

    **Who we are**: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their...

  • Documentation & Training Specialist, Technical Customer Support

    2 days ago

    Vancouver, Canada Global Relay Full time

    Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their...

  • Global Trade Compliance Specialist

    1 month ago

    Vancouver, Canada Lululemon Full time

    who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...

  • Junior HR Specialist

    4 weeks ago

    Vancouver, Canada Global Relay Full time

    **Who we are**: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their...

  • Advertising Specialist, Amazon Global

    1 month ago

    Vancouver, Canada Skullcandy Full time

    **Position Summary** As an Advertising Specialist, you will play an integral part in driving the success of Skullcandy audio/gaming products and accessories across a number of Amazon global retail websites. Reporting to the Director, Amazon Global, you will be the owner and gatekeeper to all full-funnel advertising efforts on-/off-Amazon, utilizing Amazon's...

  • Dean, Faculty of Global and Community Studies

    1 month ago

    North Vancouver, Canada Capilano University Full time

    **Competition Number** - S181138P**Position Title** - Dean, Faculty of Global and Community Studies**Position Number** - A99993**Employee Group** - Administrator**Position Status** - Regular Full-Time**Start Date** - 08/01/2024**End Date (if applicable)** **Department** - Faculty of Global & Community Studies**Additional Notes** - This is a 5-year term,...

  • Dean, Faculty of Global and Community Studies

    4 weeks ago

    North Vancouver, Canada Capilano University Full time

    Posting Details Posting Summary Competition Number S181138P Position Title Dean, Faculty of Global and Community Studies Position Number A99993 Employee Group Administrator Position Status Regular Full-Time Start Date 08/01/2024 End Date (if applicable) Department Faculty of Global & Community Studies Additional Notes This is a 5-year term, renewable...

  • Dean, Global and Community Studies

    2 weeks ago

    Vancouver, BC, Canada Capilano University Full time

    Dean, Faculty of Global and Community Studies Please see Special Instructions for more details. Interested applicants should submit their cover letter, resume and proof of education. Capilano University is an equal opportunity employer. Posting Summary Competition Number Competition Number S181138P Position Title Position Title Dean, Faculty of Global...

  • Dean, Global and Community Studies

    2 weeks ago

    North Vancouver, Canada Capilano University Full time

    Dean, Faculty of Global and Community Studies Please see Special Instructions for more details. Interested applicants should submit their cover letter, resume and proof of education. Capilano University is an equal opportunity employer.  Posting Summary Competition Number Competition Number S181138P Position Title Position Title Dean,...

  • Dean, Global and Community Studies

    2 weeks ago

    North Vancouver, Canada Capilano University Full time

    Dean, Faculty of Global and Community StudiesPlease see Special Instructions for more details. Interested applicants should submit their cover letter, resume and proof of education. Capilano University is an equal opportunity employer.  Posting Summary Competition Number Competition Number S181138P Position Title Position Title Dean, Faculty of...

  • Dean, Global and Community Studies

    2 weeks ago

    North Vancouver, Canada Capilano University Full time

    Dean, Faculty of Global and Community StudiesPlease see Special Instructions for more details. Interested applicants should submit their cover letter, resume and proof of education. Capilano University is an equal opportunity employer.  Posting Summary Competition Number Competition Number S181138P Position Title Position Title Dean, Faculty of...

  • Dean, Global and Community Studies

    2 weeks ago

    North Vancouver, Canada Capilano University Full time

    Dean, Faculty of Global and Community StudiesPlease see Special Instructions for more details. Interested applicants should submit their cover letter, resume and proof of education. Capilano University is an equal opportunity employer.  Posting Summary Competition Number Competition Number S181138P Position Title Position Title Dean, Faculty of...

  • Support Specialist

    7 days ago

    Vancouver, Canada Lightspeed Commerce Full time

    **Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We're looking for a Support Specialist to support our Golf product team. Reporting to the Team Lead, you will be in contact with our customers via our chat-based platform. Our team is responsible for...

  • Isc Support Specialist

    1 month ago

    Vancouver, Canada UBC Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Administration, Level A Job Title ISC Support Specialist Department Service Desk | Integrated Service Centre | Finance and Operational Excellence | VP Finance and Operations Compensation Range $5,622.33 - $8,081.00 CAD Monthly The Compensation Range is the span between the minimum...

  • Technical Customer Support Representative

    2 weeks ago

    Vancouver, Canada Motion Metrics Full time

    Technical Customer Support Representative page is loaded Technical Customer Support Representative Apply locations Vancouver time type Full time posted on Posted 5 Days Ago job requisition id R0024805 Technical Customer Support Specialist Weir Motion Metrics Vancouver, Canada Hybrid(1-2 days onsite in a week) Purpose...

  • Technical Customer Support Representative

    2 weeks ago

    Vancouver, Canada Motion Metrics Full time

    Technical Customer Support Representative page is loaded Technical Customer Support Representative Apply locations Vancouver time type Full time posted on Posted 5 Days Ago job requisition id R0024805 Technical Customer Support Specialist Weir Motion Metrics Vancouver, Canada Hybrid(1-2 days onsite in a week) Purpose...

  • Technical Customer Support Representative

    2 weeks ago

    Vancouver, Canada Motion Metrics Full time

    Technical Customer Support Representative page is loaded Technical Customer Support Representative Apply locations Vancouver time type Full time posted on Posted 5 Days Ago job requisition id R0024805 Technical Customer Support Specialist Weir Motion Metrics Vancouver, Canada Hybrid(1-2 days onsite in a week) Purpose...

  • Isc Support Specialist

    1 month ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Administration, Level A Job Title ISC Support Specialist Department Service Desk | Integrated Service Centre | Finance and Operational Excellence | VP Finance and Operations Compensation Range $5,622.33 - $8,081.00 CAD Monthly The Compensation Range is the span between the...