Outpatient Clinic Clerk

Why Fraser Health?:
Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.

We are currently looking to fill a
**Casual** opportunity for a
**Outpatient Clinic Clerk - Emergency** at
**Eagle Ridge Hospital** located in
**Port Moody, BC**.

**Come work with us**

Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

**Connect with us**

Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members You can also visit us on Indeed and Glassdoor.

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Detailed Overview:
Within the context of a patient and family centered care model, reporting to the Manager, Clinical Operations or designate, this position performs a variety of duties in support of the Emergency Department. Provides reception services; schedules and books a variety of outpatient appointments, follow up visits, tests and referrals; prepares and maintains patient charts, obtains and enters patient information into relevant systems, and processes and transcribes physician orders. Provides support in the clinical setting in accordance with established procedures by setting up and maintaining examination rooms, taking and/or recording vital signs (weight, temperature, pulse, blood pressure, respiration), and collecting specimens and/or performing routine lab tests such as urine tests for protein and/or glucose. Maintains office supplies and filing systems, and types a variety of technical and non-technical documents.

**Responsibilities**:

- Schedules and books a variety of outpatient appointments by receiving appointment requests or referrals, making follow up appointments, adjusting arrangements as directed in accordance with patient and facility requirements and assigning to the appropriate time, date and location. Arranges patient diagnostic tests. Maintains appointment calendars by arranging and confirming appointments. Prepares and distributes clinic appointment schedules.
- Receives patient and obtains/confirms information required to register the patient; registers patient in the computerized system and completes related registration documentation. Prepares and escorts patients to exam rooms.
- Assembles and maintains patient charts; inputs patient data and information into relevant systems, charts in electronic health record systems. Attaches documents to charts such as laboratory and special examination reports; files charts and forwards to Health Records as required.
- Takes and/or records patient vital signs such as weight, temperature, pulse, blood pressure, respiration by methods such as electronic scale, ear thermometer, or electronic blood pressure cuff in accordance with established procedures; records on patient chart as required.
- Collects specimens and/or performs routine lab tests such as urine tests for protein and/or glucose by procedures such as using colour coded dip sticks.
- Telephones and/or transmits test results and other medical information to patients, physicians and others according to established procedures.
- Prioritizes, processes, coordinates and transcribes physician orders such as requests for x-rays, MRI/CT scans, ultrasounds, and blood work, by performing duties such as completing requisitions and liaising with the appropriate clinic, unit or department to make arrangements in accordance with established procedures.
- Prepares and processes manual or computerized medical billings for outpatient services. Receives,