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Service Advisor/scheduler

5 months ago


Edmonton, Canada Fireweed Heavy Truck & Equipment Repairs Ltd. Full time

Are you the one we're looking for?

Are you upbeat? Energetic? Professional? Mechanically inclined?

The Service Advisor at Fireweed Heavy Truck & Equipment Repairs is the first point of contact for our customers. Building customer trust and loyalty is essential

If you can multitask while providing a high degree of quality customer service in a fast-paced environment, we are looking for you

*What we offer*
- Good pay
- Benefits
- Three weeks vacation to start
- Monday to Friday schedule - no weekends
- Team environment

*What you offer*
- Must have at least 2 years of related industry experience
- Outstanding customer service skills especially active listening with strong written and verbal communication
- Competency using various computer systems to schedule preventative maintenance requirements, provide estimates, document repairs and organize the work schedule
- Professional demeanor
- Effective coordination with all departments, vendors
- Reliable transportation
- Available immediately

We appreciate all interest, however due to the volume of applicants, we only contact those who match the criteria and we intend to interview.

**Salary**: $49,000.00-$56,875.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- Overtime

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- service advisor: 2 years (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 2024-04-02
Expected start date: 2024-04-09