Education Assistant

2 weeks ago

New Westminster, Canada Fraser River Discovery Centre Full time

The Fraser River Discovery Centre (FRDC) in New Westminster, BC is an interpretive centre and not-for-profit organization. The FRDC’s mission is to bring together the many voices of the Fraser to discover, celebrate, and inspire passionate stewards of the river through exhibits, education programs, and public programs. The FRDC is currently seeking an enthusiastic individual to join our small, dynamic team of staff and volunteers.

This internship starts in May 2023 and ends Dec 2023. The Education Assistant position is a dynamic role best suited for someone who likes to learn—everyday will be different. As Education Assistant, a typical week may include travelling to different schools to facilitate outreach programs; delivering programs at the FRDC; conducting research and helping with program development; and greeting visitors and processing sales at the front desk. This position is ideal for someone who enjoys working with people and has an interest in public education.

**RESPONSIBILITIES**

Programs
- Assist with the delivery of FRDC school programs, birthday parties, public programs and special events for a diverse variety of age groups and backgrounds with professionalism and enthusiasm.
- Assist with program development.
- Engage visitors in the discovery of the Fraser River through interpretation of the Centre’s exhibits.
- Assist with daily exhibit care and maintenance, including opening, cleaning, and closing procedures.
- Assist with public education events at the Centre and present outreach activities at community events in the Metro Vancouver area.
- Maintain the FRDC’s high standard of professional educational and public programming and customer service.
- Other duties as required.

Front Desk
- Cover the front desk reception area when not assisting with program delivery, including opening and closing procedures, welcoming visitors, processing sales and admissions, responding to visitor inquiries, managing phone lines, assisting in gift shop operations, and processing daily cash.
- Assist with maintenance of the safety and security of the FRDC exhibits and facility for all visitors, staff, and volunteers. Report all building maintenance issues to the Director of Operations.
- Other duties as required.
- Job Requirements/Qualifications:

- **ESSENTIAL QUALIFICATIONS**
- Proven skills in customer service and experience interacting with a diverse range of audiences (schoolchildren, families, seniors, etc.).
- Ability to communicate effectively with team members, volunteers, school-aged children, and the general public.
- Excellent time management, organization, and problem-solving abilities.
- Ability to take initiative and follow through.
- A positive, professional, and confident demeanour.
- Interest in environmental science, engineering, history, biology, and/or education.
- Interest in informal education and science communication.
- Eager to learn and contribute to a learning organization.
- Proficiency with Microsoft Office Suite.
- Must be able to pass a Criminal Record Check.

**DESIRED QUALIFICATIONS**
- Completion of post-secondary degree in related discipline or equivalent (eg. Education, Biology, History, Environmental Science, etc.).
- Valid Class 5 Driver’s License (or equivalent).
- Proficiency in a second language.
- Salary/Wage: 19.00 per hour plus 4% in lieu of vacation
- Job Application Process:
This position is funding dependent and applicants must be:

- a Canadian citizen or a permanent resident, or have refugee status in Canada (non-Canadians holding temporary work visas or awaiting permanent status are not eligible);
- legally entitled to work in Canada;
- between 16 and 30 years of age at the start of employment;
- willing to commit to the full duration of the work assignment;
- not have another full-time job (over 30 hours a week) while employed with the program;
- unemployed or underemployed;
- a college or university graduate; and
- not receiving Employment Insurance (EI) benefits while employed with the program.

Young Canada Works (YCW) at Building Careers in Heritage (YCWBCH) is an internship program for unemployed or underemployed college or university graduates. It helps graduates make the transition from college or university to the workplace, allowing them to hone their professional skills and begin a career in the heritage, arts, and cultural sectors.

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