Membership Coordinator

**Job Overview**

**Responsibilities**
- Investigate and implement new CRM software suite for the Society's membership and donation program.
- Evaluate, improve, and report program performance and effectiveness on an ongoing basis.
- Serve as the primary point of contact for members, addressing inquiries and providing exceptional customer service.
- Create and monitor effective reporting systems, including regular tracking of membership sales and development of annual reports on campaign activities.
- Develop and execute fund development strategies in collaboration with Museum staff.
- Research and identify potential new resources to grow the membership program.
- Update and maintain member/donor database and leverage information to maximize fundraising.
- Coordinate printing and mailing (both physically and virtually) activities pertaining to membership and donations.
- Collaborate with Museum staff in planning, budgeting, execution, and evaluation of member an donor events.
- Seek out and write grants to improve funding for Museum projects and programs in collaboration with Museum staff.
- Assist the Executive Director with other tasks as required.

**Desired Skills and Experience**
- Post secondary education in Communications, Museum Studies, Fund Development, or Marketing.
- Experience in fund development or membership administration.
- Experience in the museum and/or nonprofit sector.
- Experience with direct mail fundraising efforts.
- Experience in grant writing and event planning.
- Proficient in using computer systems for data entry and record management.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- A commitment to providing outstanding customer support and enhancing member experiences.

**Assets**
- Experience with ATMS+ or other CRM software.
- Knowledge of marketing and communications strategies.

**Job Types**: Full-time, Permanent

Pay: $40,000.00-$60,000.00 per year

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Work Location: In person

Application deadline: 2024-11-15
Expected start date: 2025-01-13