
Customer Service Representative
2 days ago
**Job Details**:
Temporary Full Time CUPE 1329T
**Duration**:
Approximately six months
**Posting Status**:
Open to all Town of Oakville employees and external applicants
**Reason for Vacancy**:
Secondment Backfill
**Closing Date**:
Applications for this position must be received at oakville.ca by no later than 11:59 pm on December 1, 2024.
This position reports to the Supervisor Support Services.
**Responsibilities**:
- Responsible for the timely, professional, courteous and effective handling of Recreation and Culture inquiries and service requests
- Receive, process, and follow-up on program registrations, memberships, and facility booking requests
- Receive and provide accurate information to public and internal clients
- Provide support for customers using the online registration system
- Provide support in administration of fee assistance program
- Update and maintain client data base as needed
- Perform program modifications on behalf of department staff as needed
- Perform a variety of financial transactions for the Recreation and Culture department including utilizing the Point of Sale system
- Preparation and reconciliation of daily bank deposits
- Support customer account inquiries and follow up with various department staff to resolve accounting issues
- Provide support to other department staff as required
- Assist in quality assurance initiatives to ensure information is accurate for self-service offerings to the public, while promoting good customer service
- Responsible for sorting and processing mail and deliveries
- Maintain accurate document record retention
- Ensure all data entry complies with Town policies and procedures
- Generally promote the overall operation of Oakville’s Recreation & Culture department goals
- Perform other duties as assigned
**Qualifications**:
- Completion of two-year college diploma, preferably in Business Administration, Hospitality or Recreation and Leisure, or a related field of study with a minimum 2 years of related experience in customer service/public relations.
- Knowledge of the Recreation and Culture department’s programs and operations in addition to Town wide and regional responsibilities.
- General knowledge of accounting principles for cash handling.
- Ability to multitask under pressure, prioritize work tasks, problem solve and demonstrate attention to detail.
- Ability to effectively communicate both verbally and in writing.
- Proficiency in Microsoft Office Suite.
- Knowledge of the Xplor Recreation software system would be an asset.
DATED: November 19, 2024
We thank all applicants and advise that only those selected for an interview will be contacted.
-
Customer Service Representative
7 days ago
Oakville, Canada FLS Transportation Service Limited Full timeFLS Transportation is actively searching for a Customer Service Representative for their Oakville, ON branch. The Customer Service Representative is an entry-level position providing operational support to Account Managers and Sales Executives. These activities include facilitating the day-to-day business needs of customer(s), responding to inquiries in a...
-
Customer Service Representative
4 days ago
Oakville, Ontario, Canada FLS Transportation Service Limited Full timeFLS Transportation is searching for a Customer Service Representative for their Oakville, ON branch.The Customer Service Representative is an entry-level position providing operational support to Account Managers and Sales Executives. These activities include facilitating the day-to-day business needs of the customer(s), responding to inquiries promptly,...
-
Customer Service Representative
5 days ago
Oakville, Canada Eric Gruscyk - Desjardins Insurance Agent Full time**Customer Service representative - Desjardins Agent Team Member**: Location: Oakville, ON Type: Full Time **Position Overview**: A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of customer service representative - Desjardins Agent Team Member. We seek an energetic professional interested in helping...
-
Customer Service Representative
2 days ago
Oakville, Ontario, Canada Fuze HR Solutions Full timeWe are actively interviewing for a Junior Customer Service Representative for a leading and growing Marketing company located in Oakville. If you have 3+ years' post secondary or work experience in a Customer Service position and looking to join a dynamic organization, please read on...What our client offers:·Full time opportunity·Salary up to $45,000...
-
Customer Service Representative
2 days ago
Oakville, Ontario, Canada Fuze HR Solutions Full timeWe are actively interviewing for a Junior Customer Service Representative for a leading and growing Marketing company located in Oakville. If you have 3+ years' post secondary or work experience in a Customer Service position and looking to join a dynamic organization, please read on...What our client offers:·Full time opportunity·Salary up to $45,000...
-
Customer Service Representative
1 day ago
oakville, Canada Fuze HR Solutions Full timeWe are actively interviewing for a Junior Customer Service Representative for a leading and growing Marketing company located in Oakville. If you have 3+ years’ post secondary or work experience in a Customer Service position and looking to join a dynamic organization, please read on... What our client offers: ·Full time opportunity ·Salary up to $45,000...
-
Customer service representative
2 days ago
Oakville, Ontario, Canada Eric Gruscyk - Desjardins Insurance Agent Full timeCustomer Service representative - Desjardins Agent Team Member Location: Oakville, ON Type: Full TimePosition Overview:A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of customer service representative - Desjardins Agent Team Member. We seek an energetic professional interested in helping our...
-
Customer Service Representative
1 week ago
Oakville, Canada Jobma Full time**Title: Customer Service Representative (CSR)** **Location: Oakville, ON** **Duration: 6+ Months** **Pay Rate: $24/hr on T4 with holidays and vacation benefits.** **Job Summary**: Interacts with a company’s customers to provide them with information to address inquiries regarding products and services **Primary Responsibilities**: - Deal with and...
-
Customer Service Representative
1 day ago
Oakville, Ontario, Canada Sheridan Student Union Full timeCustomer Service Representative (CSR) - TRCFriday, February 21, 2025JOB DESCRIPTIONPosition: Customer Service Representative (CSR)Reports to: Director of Services and Assistant Services ManagerPay rate: $17.46/hourHours: Monday – Friday 9am – 5pm (hours may vary and up to the discretion of the SSU and the College) 8-15 hours per weekLast Updated:...
-
Customer Service Representative
3 days ago
Oakville, Canada Fix Auto Oakville Full timeThe Customer Service Representative (CSR) is responsible for serving customers in person and via the telephone. The CSR is accountable for dealing with customer service, selling of services and processing transactions. CSR follows all procedures and policies when providing customer service. The CSR understands his/her role as brand ambassador and provides...
-
Customer Service Representative
4 days ago
Oakville, Ontario, Canada VELUX Full timeVELUX Canada Inc. is a leading manufacturer of skylights, sun tunnels, and roof windows. As part of our growth, we are seeking a Bilingual Customer Service Representative to join our team.This role will involve communicating with customers over the phone, processing orders, and providing technical support. The ideal candidate will have strong customer...
-
Customer Service Representative
4 days ago
Oakville, Ontario, Canada Randstad Canada Full timeDo you have a passion for providing exceptional customer service? Are you seeking a career opportunity in the financial industry? Do you possess strong problem-solving skills and thrive in a fast-paced environment? then we have the perfect job for youRandstad is looking for a Customer Service Representative to work for a well known financial company in the...
-
Customer Service Representative
2 weeks ago
Oakville, Canada Pharmex Direct Full timeDuties We are looking for someone to join our team who has a flexible schedule that can work between anywhere from 9am-7pm Monday-Friday. As a Customer Service Representative, you will be responsible for providing exceptional service to our patients as part of a specialty program team. Your duties will include: - Maintaining a positive, empathetic, and...
-
Customer Care Representative
2 days ago
Oakville, Canada Ministry of Public and Business Service Delivery Full timeAt ServiceOntario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and servicesonline, in person and by phone. Our vision is to make Government better through service excellence and innovation. Our Mission is to design and deliver excellent services and solutions and to champion...
-
Customer Service Representative
1 day ago
Oakville, Canada Lifemark Health Group Full time**Customer Service Representative - pt Health - Trafalgar Physiotherapy** **Permanent Part-Time** **Location: 1235 Trafalgar Rd.** **Oakville, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a...
-
Customer Service Representative
2 days ago
Oakville, Canada BMO Financial Group Full time240 Leighland Ave, Unit 112b Oakville Ontario,L6H 3H6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...
-
Customer Service Representative
4 weeks ago
Oakville, Canada Lifemark Health Group Full time**Customer Service Representative** - **pt Health Trafalgar Physiotherapy** **Permanent Full-Time** **Location: Oakville, ON** We are currently hiring for a Full-Time **Customer Service Representativ**e to support our pt Health Trafalgar Physiotherapy clinic. **Primary Responsibilities** - Answer telephone calls, greet patients and visitors upon arrival,...
-
Customer Service Representative
6 days ago
Oakville, Ontario, Canada Mypharmacare Full timeYour RoleAs a Customer Care Representative at CareRx, you will be responsible for providing exceptional customer care to all residents and their representatives. Under the direction of the Customer Care Manager, you will ensure that all client account inquiries are addressed in a timely and professional manner. Your day-to-day responsibilities will include...
-
Customer Service Representative
2 days ago
Oakville, Ontario, Canada FCT Full timeCompany Summary Come work for a company that's committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other's talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services...
-
Customer Service Representative
2 days ago
Oakville, Canada Staples Canada Full time: 1223766 **Who we are** Staples Canada is on a journey to become the Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding...