Isl 30r

Posting Title- ISL 30R - IT Operations Manager- Position Classification- Information Systems R30- Union- GEU- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $82,578.37 - $94,300.04 annually plus 9.9% Temporary Market Adjustment- Close Date- 2/27/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Health- Ministry Branch / Division- Data Management & Stewardship - Health Sector Information, Analysis and Reporting Division- Job Summary**Play a critical role in the effective operation of vital BC health system technical infrastructure.**

The Ministry’s Data Management and Stewardship branch (DMS) provides leadership in the use of, and access to, health data to support evidence-informed decisions, policy, analysis and research directed to achieving improvements in health outcomes in British Columbia. The branch’s Data Warehouse Services (DWS) team operates and maintains the Ministry’s corporate data warehouse, Healthideas, the principal data and analytics platform supporting the Ministry and health sector’s needs.

The IT Operations Manager plays a critical role in ensuring the effective ongoing operation and maintenance of Healthideas and associated infrastructure. A primary focus of the position is ensuring that HealthIdeas remains available, reliable, and sustainable while meeting evolving stakeholder business requirements. Position responsibilities include the development, documentation and oversight of processes and communications related to the day-to-day operation of HealthIdeas, in alignment with industry best practices for service management.

**Job Requirements**:

- Bachelor’s Degree in Computer Science, Software Engineering, Health Informatics or other related discipline and a minimum of 2-years of related experience; OR
- Diploma in Computer Science, Software Engineering, Health Informatics or other related discipline and a minimum of 5-years of related experience; OR
- Certificate in Computer Science, Software Engineering, Health Informatics or other related discipline and a minimum of 7-years of related experience; OR
- An equivalent combination of education and experience may be considered.

**Related experience must include**:

- Experience working with clients to improve operational services.
- Experience liaising between technical and business staff.
- Experience in evaluating existing technical processes with the expectation of streamlining and improving them
- Experience in presenting status of technical implementation / issues to stakeholders
- Experience collecting and composing business requirements on complex projects and translating them to technical requirement.
- Managing IM/IT contracted services and performing Qualified Receivership on technical deliverables
- Experience working with clients within the health sector engaged in health data use
- Experience in financial management.
- Experience in the supervision of technical staff
- Experience with change management processes and project management methodologies.
- Experience in establishing new streamlined technical processes during project transaction into Operations
- Experience in technical architecture and resolution of technical issues

**About this Position**:
An eligibility list may be established.

**Working for the BC Public Service**:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

This is your opportunity to live in one of the most beautiful regions in British Columbia and work for the BC Public Service. We offer a healthy work/life balance, excellent benefits and much more.

The Indigenous Applicant Advisory Service can help Indigenous applicants (First Nations [status or non-status], Métis or Inuit) interested in BC Public Service job positions.

**How to Apply**:
**Cover Letter: NO**:

- Please do not submit a cover letter as it will not be reviewed.

**Resume: YES** - Please ensure your resume is in chronological order. Please explain any gaps in employment. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
- Job Category- Information Management/Information Technology