Traffic Control Manager

3 weeks ago

Edmonton, Canada U-Haul Full time

**Traffic Control Manager**:
If you enjoy building a team and relationships in a fast-paced work environment where each day is different, energetic and dynamic, then consider becoming a U-Haul Traffic Control Manager. In this role, you will handle the distribution of U-Haul equipment in your assigned market that generates an average of $15 million a year in gross revenue. Traffic Managers implement strategies by analyzing data to create a distribution plan that helps meet customer demand and future migration trends by creating inventory availability. Traffic Managers support field team members, U-Haul dealerships and customers while also managing a team of Reservation Manager Agents who help customers with their reservations. You will work through various reports that support effective equipment distribution, accurate inventory reporting and reservation management.

**U-Haul Offers**:

- Paid holidays, vacation, and sick days, if eligible
- Career stability
- Gym Reimbursement Program, if eligible
- Opportunities for advancement
- Valuable on-the-job training
- Complete Benefit Plan, if eligible
- RRSP payroll deduction plan
- Deferred profit-sharing plan, if eligible
- You Matter Program (EAP)
- Mindset App Program
- Wellness Programs
- Discounts on Apple products, Dell computers, hotels, and more

**Traffic Control Manager Responsibilities**:

- Help provide certainty to customers, field team members and U-Haul dealerships through reservation management and the distribution of U-Haul trucks, trailers, towing and U-Box portable storage.
- Coordinate the placement of reservations and equipment based on customer demand and equipment productivity.
- Analyze data and formulate strategies that help balance equipment within your market.
- Work with rate analysts at U-Haul corporate offices and other traffic control managers on balancing inventory to help increase gross revenue managing equipment pricing that will maximize the servicing of more customers
- Hire, mentor and lead a team of reservation managers that support your markets' distribution strategy while providing outstanding customer service and problem-solving abilities to customers U-Haul dealerships and field team members.

**Skills and Qualifications**:

- High school diploma or equivalent
- Management and team-building experience (2 years minimum)
- Customer service-oriented with an analytical mind
- Excellent communication, listener, interpersonal, leadership, coaching and conflict-resolution skills
- Proficiency in office etiquette that helps support and maintain regional Traffic Department standards

**About Us**:
Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.

U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

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