Field Support Technician

2 weeks ago


Scarborough, Canada Computer Support for Dentists Full time

**Field Support IT Technician**

Are you a tech person who also can explain things in plain language? Is organization one of your "things"? Are you someone who has attention to detail for the best client service experience? Do you enjoy a role that requires initiative and has minimum supervision?

If you have answered yes to the above, then we have just the role for you We are looking for a Field Support IT Technician to join our professional team and provide technical support and IT solutions to dental practices across the Greater Toronto Area and Ontario.

This is a critical role to our company—one that provides professional service to install workstations and servers, install network equipment, and resolve hardware and software issues.

This includes:

- Working with clients to solve tech problems affecting their business.
- Installing, maintaining, troubleshooting, and repairing computers and computer peripheral equipment.
- Providing a range of IT solutions to an expanding client base.

Technical Must Haves:

- Windows 10 - On a domain environment
- Windows Server 2016 and 2019 experience
- Hardware experience
- New Server Setup, Windows installation, FSMO role transfers, Active Directory and Group Policy
- Server Data Migration
- Networking experience (TCP/IP and DNS)
- MCSE or other Microsoft designations
- Documentation experience
- Knowledge of Firewalls
- Anti-virus Software Experience and Management
- WiFi / VLans / Access Points (Ubiquiti)
- Fortinet
- Grandstream
- Routers / Firewalls/ Managed Switches
- Data backup experience
- Apple/ MAC Proficiency

Must have:

- Ability to work after-hours, on-call and over-time
- Reliable transportation (company vehicle provided for work)
- Clean appearance
- Valid driver's license

**Computer Support for Dentists **is an IT solutions company that provides technical support and IT solutions to dental practices across the Greater Toronto Area and Ontario.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $22.00-$27.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay

COVID-19 considerations:
Computer Support for Dentists is adhering to government regulations for COVID-19 as we are taking all actions and protocols to ensure our employees are safe.

**Experience**:

- Technical Support Occupations: 3 years (required)

Work Location: One location


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