Supervisor, Revenue and Taxation

**Job Brief**:
Leadership in the planning, coordination, and management of day-to-day revenue and taxation operations, including financial monitoring, specifically relating to cash and revenue processes, financial reporting, internal control functions.
- Employment Status:
**Permanent Full time**
- Union:
**NON-UNION**
- Open To:
**Internal/External Applicant(s)**
- Closing Date:
**15/03/24**
- Duration (if temporary):
**N/A**

Salary $90,578 - $105,963 (2024)

Reports To Manager, Revenue and Taxation

Department Corporate Services

Location Lindsay, ON

Hours Full-time, 37.5 hours per week with core working hours between 8:00 am and 5:00 pm

Other Combination of general office environment and occasional off-site travel. Attend meetings, conferences and departmental emergency situations, which may be outside of normal business hours.

**Position Summary**

**Essential Duties**

**Specific to this role**:

- Oversee the administration of property taxation, tax sales, billing and collections, cash handling/receipting and customer service functions related to revenue and taxation in accordance with applicable by-laws, provincial legislation and City policies and directives
- Support the proactive protection and enhancement of the assessment tax base; provide analysis of assessment growth, supplementary taxation and tax incentive/deferral programs
- Assist in the completion of year-end financial statements in relation to revenue and taxation items, annual financial reports, Financial Information Return (FIR) and other reporting requirements
- Administer the review of monthly reconciliation and analysis of cash related general ledger accounts and revenue reports
- Assist in the annual review of fees and charges by-law
- Act as a key software representative and expert within the revenue and tax systems, including co-managing the access matrix, in collaboration with Information Technology
- Lead strategic corporate projects, programs, and special studies, make recommendations, prepare reports and presentations for consideration by management and Council

**As a member of the leadership team**:

- Demonstrate leadership and coordination in assigning work activities as required, ensuring equipment and resources are sufficient to enable successful completion of assignments
- Support, advise, supervise team members, providing feedback and/or improvement opportunities
- Research, quantify, facilitate and coordinate delivery of training needs to staff
- Manage customer service concerns, investigating, problem solving and responding as appropriate with solutions
- Regularly develop improved methods, procedures, and techniques relating to programs that achieve effective and efficient operations
- Procure services and goods related to areas of responsibility, including the authorization of time off requests, time worked and overtime costs
- Manage stakeholder interactions in the supply and receipt of information, including the analysis and resolution of issues
- Provide data to allow program reporting, decision making and evaluation
- Complete continuous research, analysis of industry trends, and best practices to remain knowledgeable and current in program area of responsibility
- Contribute to the development of annual program needs
- Create and maintain a cohesive team environment to support staff to achieve objectives and program outcomes
- Responsible for the hiring, onboarding, performance management and supervision of staff in a unionized environment, in consultation with People Services
- Administer the terms of the applicable Collective Agreements, corporate policies, directives, expectations, in collaboration with People Services; act as a Supervisor under the _Occupational Health and Safety Act (OHSA)_
- Perform other related duties as assigned

**Qualifications**
- Post-secondary degree in Business Administration or a related field
- Minimum five (5) years of related progressive experience, preferably in a municipal environment; minimum three (3) years of experience in a supervisory capacity
- Completion of the Municipal Tax Administration Program (MTAP)
- Completion of a recognized accounting designation, or willingness to obtain
- Demonstrated knowledge and understanding of provincial assessment and taxation systems, including all applicable legislation and regulations
- Demonstrated leadership and management skills at a level to ensure successful program and employee performance outcomes and management
- Effective oral communication and strong interpersonal skills; excellent written communication skills; attention to detail, accuracy and follow-through
- Demonstrated customer service skills at a level to develop and maintain cooperative and collaborative working relationships both within and outside the organization
- Demonstrated time-management skills with the ability to prioritize workloads and meet deadlines with mínimal supervision
- Demonstrated ability to exercise discretion and tact while maintainin