Manager, Life Cycle Asset Management Planning

2 weeks ago

Toronto, Canada Infrastructure Ontario Full time

**Job Purpose**:
Responsible for managing IO’s Lifecycle Asset Management Planning (LAMP) business offering to client ministries, agencies and broader public sector.

Establish synergies and lead process improvement initiatives and ensure the continuous improvement of the LAMP initiative.

Lead and support a team of LAMP advisors by providing oversight to manage service providers in the collection of condition, functional and utilization metrics.

**What You Will Do**:

- ** Manage the growth, development, implementation and continuous improvement of the LAMP initiative, leveraging base-building methodologies, resources and tools.**:

- Develop an on-going business plan to market and grow the LAMP program.
- Work with the appropriate internal IO stakeholders to ensure a seamless on-boarding of new client ministries to the LAMP initiative.
- Work with the Asset Renewal Management and Realty Estate Client Advisory Teams to develop and continuously improve the resources, business processes and workflows for the LAMP business offering.
- Participate in continuous improvement of base-building asset renewal management, ensuring that enhancement to LAMP initiative have no adverse effects.
- Develop and conduct client customer training sessions, to maximize benefits of the LAMP initiative with the client customers.
- Maintain professional and technical knowledge of building systems and leasehold improvements life cycle costing for asset management by attending and promoting educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Maintain quality service by developing and implementing quality and customer service standards, analyzing and resolving quality and customer service problems; identifying trends; recommending process and system improvements.
- Take the lead in working with IO Legal, to document and facilitate service agreements between IO and the Clients, as well as with the IO service providers; escalate to the Director as required.
- Accomplish financial objectives by forecasting requirements; preparing an annual budget; reviewing invoices; analyzing variances; initiating corrective actions.
- Manage and increase effectiveness, efficiency and consistency in delivery tools, through development and continuous improvement of reporting and software system enhancements.
- **
Represent Infrastructure Ontario with potential new customers of LAMP business offering and negotiate approvals.**:

- Work closely with the Director, LAMP to ensure program requirements are captured appropriately in IO’s Asset Management Information System (AMIS).
- Support organizational and service provider cross-functional relationships and synergies to align strategy, targets, and lessons learned to realize continuous improvement.
- Lead the negotiation of service agreements with Clients, to ensure their program needs are met, achieving good value for money and covering all of IO costs.
- **
Provide leadership to a team of professionals responsible to provide oversight and analytical support in the delivery of leasehold asset management planning, for client customers.**:

- Build, develop and motivate a team of real estate professionals that provide value by adding high quality services and consistently work to build and enhance relationships and prominence as a reliable business partner.
- Determine work priorities and assign work for staff, including management of internal and external work requests.
- Accomplish team results by communicating job expectations; set performance standards, review staff performance and provide feedback to staff on a regular basis.

**Who We're Looking For**:

- Post secondary degree or diploma in business, architecture, engineering, project management or a related field, or equivalent business/project development experience.
- Solid knowledge in building condition assessments, construction project development and implementation, and associated municipal approval processes.
- Knowledge of applicable legislation, including building codes, municipal by-laws, environmental legislation, heritage standards and guidelines, and Occupational Health and Safety legislation.
- Strong understanding of asset management with a focus on life cycle costing, capital planning and applicable performance metrics.
- Excellent analytical skills with a clear understanding of business practices; comfort dealing with technical, legal and financial data.
- General understanding of government protocols/operations.
- Proficient in the Asset Management Information System software and Microsoft Suite Office products.
- Knowledge of issues, liabilities, risks and mitigation strategies involved in asset and property management process.
- Excellent negotiation skills to manage consultants, internal and external stakeholders and amend third-party service agreements.
- Experience leading and managing small team and m

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