Customer Experience Associate
3 weeks ago
**TD Description**
Stay current and competitive. Carve out a career for yourself. Grow with us.
**Department Overview**
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.
We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.
Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.
In this role, you will:
- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner
**Inclusiveness**
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
**Job Family**
- Retail Sales & Service
**Job Category - Primary**
- Retail Banking - Customer Service
**Job Category(s)**
- Retail Banking - Customer Service
**Hours**
- 15
**Business Line**
- TD Canada Trust
**Time Type**
- Part Time
**Employment Type**
- Regular
**Country**
- Canada
**Province/State (Primary)**
- Ontario
**City (Primary)**
- Hamilton
**Work Location**
- 100 King Street W Hamilton Retail, 267 Highway #8, 830 Upper James Street, 98 Wilson Street West
**ProvState 2**
- Ontario
**City(s) 2**
- Ancaster, Stoney Creek
**Job Expires**
- 28-Apr-2023
-
Cashier / Customer Experience Associate
4 days ago
Hamilton, Ontario, Canada Walmart Canada Full timeWhat you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors. We have many opportunities in our Customer Experience teams, including:...
-
Cashier / Customer Experience Associate
4 days ago
Hamilton, Ontario, Canada Walmart Canada Full timeWhat you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...
-
Cashier / Customer Experience Associate
5 days ago
Hamilton, Ontario, Canada Walmart Canada Full timeWhat you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...
-
Hamilton, Canada Scotiabank Full timeRequisition ID: 170697 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Customer Experience Associate- University Plaza
4 weeks ago
Hamilton, Canada Scotiabank Full time**Requisition ID**: 194495 Roynat Capital, a wholly owned subsidiary of Scotiabank, is a national lender and investor with expertise in providing innovative long-term capital solutions for mid-sized companies utilizing senior term, subordinated debt, as well as mezzanine capital and common share equity. We provide tailored solutions to clients for...
-
Customer Experience Associate
6 days ago
Hamilton, Canada TD Bank Full time**TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...
-
Guest Experience Centre Consultant
20 hours ago
Hamilton, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a** **Guest Experience Centre Consultant** **to join our Guest Services team!** **(Hamilton)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing...
-
Customer Experience Associate- 26.25 Hours/week
22 hours ago
Hamilton, Canada Scotiabank Full timeRequisition ID: 198041 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Customer Experience Associate-centre Mall-11 Months
20 hours ago
Hamilton, Canada Scotiabank Full timeRequisition ID: 169191 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Client Experience Associate
1 month ago
Hamilton, Canada Ewyn Studios of Hamilton Full time**WE ARE HIRING!** Part-time Client Experience Associate **Make a DIFFERENCE in People’s Lives!** **What we are looking for**: - Positive, fun and upbeat attitude - Dynamic personality - Great motivator - Excellent communication skills - Has experience with Social Media platforms *A “people person” who enjoys helping others *Lifelong learner -...
-
Customer Service Associate
2 days ago
Hamilton, Canada Emerson Full timeThe Customer Service Associate is an integral part of the Lifecycle Services service model; working nearly every aspect of a customer request. As a Customer Service Associate, you are directly responsible for executing customer parts orders, assisting with workforce planning and service delivery schedules and supporting quality assurance processes. With...
-
Customer Experience
1 month ago
Hamilton, Canada Michaels of Canada, ULC. Full timeStore - TOR-HAMILTON/BARTON, ON Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help...
-
Customer Service Associate
22 hours ago
Hamilton, Canada Emerson Full timeThe Customer Service Associate is an integral part of the Lifecycle Services service model; working nearly every aspect of a customer request. As a Customer Service Associate you are directly responsible for executing customer parts orders, assisting with workforce planning and service delivery schedules and supporting quality assurance processes. With...
-
Hamilton, Canada Scotiabank Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Senior Customer Experience Associate- University Plaza (Full time ) Requisition ID: 199850Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role Our Senior Customer Experience...
-
Hamilton, Canada Scotiabank Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Senior Customer Experience Associate- University Plaza (Full time ) Requisition ID: 199850Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role Our Senior Customer Experience...
-
Hamilton, Canada Scotiabank Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Senior Customer Experience Associate- University Plaza (Full time ) Requisition ID: 199850Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role Our Senior Customer Experience...
-
Customer Experience Front End Assistant Manager
1 month ago
Hamilton, Canada Walmart Canada Full time**Position Summary... **:To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. **What you'll do...**: 1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management...
-
Customer Service Associate
3 days ago
Hamilton, Canada Savers Full timeDescription Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...
-
Customer Service Associate
4 days ago
Hamilton, Canada Savers Full timeDescription Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...
-
Customer Service Associate
4 days ago
Hamilton, Canada Savers Full timeDescription Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...