Tutoring and Learning Centre Advisor

3 weeks ago

Toronto, Canada George Brown College Full time

**CLOSING**:April 19, 2024

***

**Land**_ _**Acknowledgement**
- George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other._

**Equity Statement**_ _**

**GBC Vision**
- To be _a college renowned for its inclusion, excellence, relevance, impact, and leadership._ _

**Position Summary**:
The incumbent leads, at their respective centre/location(s), the provision of TLC English/literacy/academic learning support services to GBC students both online and in-person. In support of instruction and under the general direction of the Manager, TLC, the incumbent leads development and delivery of tutoring, learning group, course-embedded tutorial, and workshop supports focused on student English/literacy/study skills/academic needs ranging from general skill development to skill remediation of at-risk students. The incumbent collaborates with faculty and staff to meet student academic needs.

**Key responsibilities**:

- Leads, at their respective centre/location(s), the provision of literacy and English learning support programs and services - tutoring, learning groups and workshops - to college students.
- Leads service development for literacy and English learning support programs and services online, particularly tutorials.
- Leads provision of course-embedded tutorials by Peer Leaders.
- Conducts ongoing research and implementation of best practices related to tutoring and literacy/English/language skill development and instructional design/online learning.
- Hires, trains, schedules, supervises, and mentors student staff including peer leaders, peer tutors, and co-op student assistants.
- Tailors and further develops the TLC Tutor Training Development Program as per tutor role needs and in alignment with both the requirements of the International Tutor Training Program certification, hybrid and online deliveries, as well as best practices in the field.
- Tailors and further develops the TLC Peer Leader Training program and training resources in alignment with the requirements of the TLC mandate, COMM curriculum, best practices of online and peer learning, writing skills development, and Universal Design for Learning (UDL).
- Trains and provides ongoing mentorship to Peer Leaders for COMM tutorial support and materials, including regular weekly feedback on tutorial plans, presentations, and assignments.
- Coordinates and delivers at their respective centre/location - or oversees tutor delivery of - workshops/learning groups/ in-class tutoring clinics - to provide English/ESL and related academic skill development and remediation support to students.
- Researches, identifies, and develops - or oversees tutor development of -reference material and tools (print and electronic resources, software, etc.)
- Working with the TLC Manager, TLC Staff team, and college partners, assesses needs and opportunities, plans service delivery, and evaluates service effectiveness.
- Uses a variety of digital tools and platforms (LMS, Teams, TLC tutoring platform, Office 365, etc.).
- Supervises day-to-day operations at their respective centre(s) and online.
- Other duties as assigned.

**Educational and Experience Requirements**:

- Four-year diploma or degree from a recognized post-secondary institution in English, Adult Education, Second Language Education or equivalent, and Teaching English as a Second Language (TESL) certification.
- Minimum five (5) years of cumulative experience tutoring English and/or English-as-a-Second Language in formal contexts of an adult education environment, including one year of experience in training, mentorship, supervision, or team leadership.
- Knowledge of GBC policies and processes is preferred.
- Demonstrated knowledge of principles of adult education.

**Skills and Attributes:
- Commitment to antiracism, anti-oppression, and inclusion.
- Demonstrated leadership in delivering excellent service to others as this is key in supporting the success of our students and our College.
- Demonstrated decision-making, problem-solving, organizational and time management skills.
- Excellent listening, written and verbal communication skills, including presentation skills.
- Solid interpersonal and conflict resolution/negotiation skills; high level of tact and diplomacy.
- Flexibility in adapting to change and in participating in consultative decision-making processes.
- Ability to work in a busy environment with conflicting priorities and constant interruptions.
- Demonstrated ability to work both independently and collaboratively with a range of stakeholders.
- Effective ability to interact with others and deal with situations in ways that respect diverse backgrounds, experience, and styles.
- Demonstrated commitment to uphold the College’s priorities on diversity and equity.
- **Abilit

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