Service Advisor
3 weeks ago
What to Expect
- Service Advisor
The Role
What You’ll Do
- Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention
- Accurately record issues and data into Dealer Management System. Attention to detail critical
- Conduct Transactions w/ system; walk customer through correction and provide summary
- Communicate estimated completion time, regular updates and follow through on each customer vehicle
- Coordinate the detail of every vehicle prior to delivery
- Coordinate the delivery time or pick up with each customer
- Follow up with Customer on services provided; ensure they are satisfied with the work performed
What You’ll Bring
- Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles
- Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment
- Understanding of basic automotive techniques related to repair and servicing of automobiles
- Ability to follow oral and written instructions with attention to detail
- Willingness to learn new and innovative automotive technologies
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work to include the public
- Perform detailed daily record keeping and reporting
- Effectively handle multiple priorities, organize workload, and meet deadlines
- Work in a team-based environment and achieve common goal
- Dealer Management System(s), Outlook, and MS Office
- Retail automotive service experience, preferred
- Must have and maintain a valid driver’s license and an acceptable and safe driving record
- Must have two years of driving experience
Compensation and Benefits
Compensation is based on a variety of factors including but not limited to work experience, skills, certifications, etc.
Full-time Employee Benefits
As a full-time Tesla employee, you will receive:
- Full benefits from day 1 for you and your eligible dependents
- Extended Health Insurance (including osteopath, psychologist, and acupuncturist)
- Vision & Dental Insurance
- Company paid Life, AD&D, short-term and long-term disability
- Employee Assistance Program,
- Sick and Vacation time (Flex Time for salary positions), and Paid Holidays
- Employee discounts
-
Service Advisor
2 months ago
Kitchener, Canada Kitchener Ford Full timeKitchener Ford is currently seeking a **Service Advisor** to join our team of customer focused professionals. **Purpose/Summary of Position**: The Service Advisor is responsible for ensuring that our service customers receive timely, friendly and efficient service. Acting as a liaison between the customer and our technicians, the Service Advisor recommends...
-
Service Advisor
6 days ago
Kitchener, Canada Kitchener Ford Full time**Kitchener Ford**, a proud member of the AutoIQ Dealership Network is looking an experienced **Service Advisor** to join their service team. **Kitchener Ford** is growing and serving more **Ford** customers from across the **Kitchener/Waterloo** Region than ever before. Our Service Advisors make an average of $73,000 per year! Our Service Advisors are...
-
Service Advisor
2 weeks ago
Kitchener, Canada Gemini Motors Full timeExperienced Service Advisor We have an opportunity for an experienced service advisor in our very busy service department. - In this role you must be self-motivated, well organized and have great listening skills. - Experience and/or a good working knowledge of the automotive industry would be an asset. - Duties will include answering telephone calls from...
-
Service Advisor
2 weeks ago
Kitchener, Canada Kitchener Ford Full time**Kitchener Ford, **a proud member of the **AutoIQ Dealership Network** is looking an experienced **Service Advisor** to join their service team. Kitchener Ford is growing and serving more Ford customers from across the KW Region than ever before. Our Service Advisors are responsible for ensuring our customers receive timely, friendly and efficient...
-
Service Advisor
7 months ago
Kitchener, Canada Beverly Tire & Auto Full timeWe are currently recruiting for an Automotive Service Advisor to work at one of our Kitchener, Ontario locations. A Service Advisor is responsible for listening and taking note of customer needs related to the regular maintenance and/or repair of their vehicle. A Service Advisor is expected to provide exceptional service to each and every customer, at all...
-
Service Advisor
7 months ago
Kitchener, Canada Beverly Tire & Auto Full timeWe are currently recruiting for an Automotive Service Advisor to work at one of our Kitchener, Ontario locations. A Service Advisor is responsible for listening and taking note of customer needs related to the regular maintenance and/or repair of their vehicle. A Service Advisor is expected to provide exceptional service to each and every customer, at all...
-
Service Advisor
7 months ago
Kitchener, Canada Kitchener Kia Full time**Service Advisor** The Service Advisor is responsible for greeting customers, checking in their vehicles and assisting them through the repair process. They require substantial knowledge of vehicles, along with maintenance and warranty processes. - In depth knowledge of the internal workings of an automotive aftersales department. - Excellent...
-
Service Advisor
5 months ago
Kitchener, Canada Mercedes-Benz Kitchener Waterloo Full timeMercedes-Benz Kitchener Waterloo is looking for a **Service Advisor!** The **Service Advisor** is responsible for guiding the customer through the maintenance scheduling process and repair of their vehicle. Our company is looking for a customer centric individual who is passionate about building relationship with our customers. **Job Duties**: - Assists...
-
Automotive Service Advisor
7 months ago
Kitchener, Canada Foreign Automotive Full timeForeign Automotive is expanding, and we're excited to open a position for a third Service Advisor! As Kitchener's premier European and exotic vehicle specialty repair facility, we're looking for someone with a blend of technical knowledge and a passion for customer service to enhance our team. If you have experience in an automotive service advisor role,...
-
Service Advisor
2 weeks ago
Kitchener, Canada Fitzgerald Motors Inc. Full timeFitzgerald Motors Inc is a family-owned and operated car dealership that has been serving the Kitchener, Waterloo, and Cambridge region for over 25 years. We are currently seeking a highly qualified and customer-focused service advisor to join our team at our Kitchener, ON location. **Responsibilities** - Greeting customers and discussing their automotive...
-
Service Advisor
3 weeks ago
Kitchener, Canada Fitzgerald Motors Inc. Full timeFitzgerald Motors Inc is a family-owned and operated car dealership that has been serving the Kitchener, Waterloo, and Cambridge region for over 25 years. We are currently seeking a highly qualified and customer-focused service advisor to join our team at our Kitchener, ON location. **Responsibilities** - Managing internal vehicle inventorying. Creating,...
-
Automotive Service Advisor
6 days ago
Kitchener, Canada Scherer Chevrolet Buick GMC Full time**Experienced Automotive Service Advisor** Scherer Chevrolet Buick GMC is a family-owned and operated car dealership that has faithfully served Kitchener and area customers for more than 35 years, and our business is growing. We are currently looking to add an experienced **Service Advisor** to our team. Do you take customer service to the next level? Are...
-
Automotive Service Advisor
2 weeks ago
Kitchener, Canada Kitchener Honda Full timeKitchener Honda is looking for someone that pays attention to detail, excellent communication skills, Strong customer service skills, the ability to work independently and efficiently and Someone who considers themselves a "People Person"! - Must be organized and attentive to detail. - Willingness to learn, work hard and be a team player. - Contribute to...
-
Service Advisor
4 days ago
Kitchener, Canada Policaro Group Full timePolicaro Group is an exclusive luxury automotive retailer with locations through out the GTA and Southern Ontario. The Group is a recipient of one of Canada’s Best Managed Companies in 2023 for the second consecutive year. We are currently the steward of seven automobile franchises representing Acura, BMW, Jaguar, Land Rover, Lexus, Porsche, and...
-
Lexus Service Advisor
7 months ago
Kitchener, Canada Heffner Toyota Ltd Full timeAre you ready to **EXCEL** in the ever growing automotive industry. - If you don’t know **ASK**. We are all here in expectation of a clean respectable working environment. The only way to achieve this is with **YOU!**_ Customer service is paramount; we believe firmly in “it might not be your fault but it is your problem” and we want all our staff to...
-
Toyota Service Advisor
3 weeks ago
Kitchener, Canada Heffner Toyota Ltd Full timeAre you ready to **EXCEL** in the ever growing automotive industry. - If you don’t know **ASK**. We are all here in expectation of a clean respectable working environment. The only way to achieve this is with **YOU!**_ Customer service is paramount; we believe firmly in “it might not be your fault but it is your problem” and we want all our staff to...
-
Toyota Service Advisor
7 days ago
Kitchener, Canada Heffner Toyota Ltd Full timeAre you ready to **EXCEL** in the ever growing automotive industry. - If you don’t know **ASK**. We are all here in expectation of a clean respectable working environment. The only way to achieve this is with **YOU!**_ Customer service is paramount; we believe firmly in “it might not be your fault but it is your problem” and we want all our staff to...
-
Toyota Service Advisor
2 weeks ago
Kitchener, Canada Heffner Toyota Ltd Full timeAre you ready to **EXCEL** in the ever growing automotive industry. - If you don’t know **ASK**. We are all here in expectation of a clean respectable working environment. The only way to achieve this is with **YOU!**_ Customer service is paramount; we believe firmly in “it might not be your fault but it is your problem” and we want all our staff to...
-
Lexus Service Advisor
6 days ago
Kitchener, Canada Heffner Toyota Ltd Full timeAre you ready to **EXCEL** in the ever growing automotive industry. - If you don’t know **ASK**. We are all here in expectation of a clean respectable working environment. The only way to achieve this is with **YOU!**_ Customer service is paramount; we believe firmly in “it might not be your fault but it is your problem” and we want all our staff to...
-
Automotive Service Advisor
1 day ago
Kitchener, Canada Meineke Car Care Centre Kitchener Full timeReputable and established car care centre looking for hard working and dedicated Automotive Service Advisor. Your primary duties will include working as part of a team of skilled technicians to ensure the smooth running of the shop. You will communicate directly with clients regarding their automotive service, maintenance and repairs. This is a key role...